PLASTIC FOIL IN FOOD We have been to Thai Cottage numerous times so I decided to take my mum and partner for a lunch there. Ive ordered green curry started to eat my food an Ive noticed a quite big plastic foil piece (arround 1.5 inch long) in my dish thank God I spotted it before swallowing and potentially chocking on it. Obviously I called the staff and showed them , they have brought a new dish buy Im not gonna lie that I was very apprehensive eating it as I was worried if I find something again so was watching every bite wich wasn't enjoyable at all. At the end I have asked for the bill I could see 2 Ladies ware sort of having dispute and I could tell there ware talking about "discount " one of them brought the bill to the table and I was shocked!! They wanted me to pay the whole full bill after serving me a plastic foil that I nearly chocked on!! and I had to ask them for some sort of compensattion feeling uncomfortable that I even have to ask for it after all. They took the dish off the bill but I don't think they have relized how dangerous was to serve customer with a big chunk of plastic foil. We won't be going back there the way we ware treated after the whole dangerous and unpleasant experience. Also finding this foil in my good wich looked like a foil from the "ready meal" box makes me question whether the food is cooked fresh as i would expect or they heat up ready...
Read moreThai Cottage has got to be the best Thai restaurants in not just Hertfordshire, but the whole of the UK. The staff are a Thai family from the Chang Mai region of Thailand and they consistently go above and beyond to welcome guests and groups of all sizes. I've been going to Thai Cottage with my elderly grandmother for over a decade and they remember her name and her order each time.
The only thing that outshines the service is the food. Curry's that zip with flavour, pad thai that has a street vendor vibe and special dishes like pad gra pow which are true to the taste and ingredients of Thai food you'd find in Northern Thailand. Try the chicken satay, try the massaman with beef, try the pad see ew, try the penang. It's a brilliant local institution that is always full of life and the sort of place where you look forward to every visit and every takeaway. You won't...
Read moreGreat thai restaurant! My partner and I booked a table - which I reccommend doing as it was very busy. Service was quick and efficient. Food tasted very good although I wish the thai green curry had more spice but they did bring me skme extra chopped fresh chillies to add in. My partner had mussaman curry, no lamb available but was substituted for beef which was fine. We had the starters for 2 which was great and everything tasted fresh. Pad thai was also delicious and had to take the rest to go as we ordered way too much. We also had the pancake and ice cream dessert which wad very nice and not too sweet so a perfect finish...
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