We popped in for a hot drink on a Saturday afternoon. We managed to find a free table and ordered drinks to stay in. They have a good selection of coffees and cakes. I had fancied a chai latte, which I was surprised to find they didn't offer, but I enjoyed my white hot chocolate very much nonetheless. The staff were great, very friendly and helpful. My only complaint would be the cleanliness of the table. It obviously hadn't been wiped down since the last customers left. But it was rather busy so I can understand how it had been missed. It certainly wouldn't put me off returning, the drinks were very nice, and I have no doubt a member of staff would have cleaned the table if we'd asked. There is seating at the front of the store at street level then more tables in the back which is down one step. The toilets are at the very back of the café up several steps.