The British Raj (Under new management & trading name) — Restaurant in Dartford

DO NOT RECOMMEND! Had a party of 6 to order for, for a special occasion. Ordered no problem via just eat. However, when we received our food, the order was completely wrong. Only 2 participants in the party had received their correct order but the rest of us had missing mains and had sent starters instead due to apparently on their receipts, it reads something completely different to what you order. When we rung the restaurant, we was told they would send out the correct order. When the delivery driver arrived, they had sent out the exact same thing that we told them that was wrong!! And the driver had a very bad attitude towards me too. Also told us to contact the restaurant to speak to the manager for him to liaise with just eat and the manager told us he could not do that. We ordered at 20.30pm and only 2 of us had eaten by 21:30pm. At 23:00 4 of us still hadn’t had dinner!! Would not recommend this restaurant at all and the customer service is appalling. A full refund would have been appreciated as the majority of us have not had dinner and the total was quite a lot of money but was told it wasn’t possible! Just eat aren’t very...

Terrible!! Booked a table here by telephone the week before for my daughters 16th birthday and arrived to be told I hadn't. Basically called me a liar and told me I must have booked the other restaurant nearby with a similar name. I was aware of the other restaurant and checked I had called the right one. Staff/owner totally uninterested, didn't offer to call us another cab as we were stranded in the middle of nowhere or offer us a drink whilst we worked out what to do. Clearly had let our table of 4 go for a bigger booking. Didn't get to sample the food but I wouldn't want to eat anywhere with customer service like this. Mistakes happen and things go wrong but a bit of honesty wouldn't go amiss. Avoid,...

Food was salty, especially the starter. Bill was charged not according to that printed in the menu and their reason was they have not updated the menu which is not true and their set menu for 1 in takeaway menu was £22.95 while that in the dine-in was £22. They charged me for takeaway menu price. However, their takeaway set menu for 2 was £31.95 but the dine-in was £40. I asked what price would they have charged me should I have ordered meal for 2 and they said £31.95! So, make sure if you are going to be dinning here, do ask them "if the menu has been updated?" before ordering. A very...