Spice & Ice — Restaurant in Doncaster

I went to the spice and ice with my family for a meal was greeted by raj / joshes then was ask to move tables close so we carnt get out ...which we thought was very strange as ther was no 1 inn the restaurant down stairs...or in the same room. U can check ur cctv ...... food was fetched out starters and mains He said 25 minutes but came out 35 minutes which we didn't mind the we asked wer is the 2 mixed grills then he bought them out 10 min later.... any way looked good until we picked up the lamb piece which was so hard and stretchy and couldn't even break it with our hands managed to cutt 1 small piece which was chewing for 5 mins it was hard couldn't cutt properly .. anyway minutes he bought the chef out the chef picked up the lamb we asked him can u break or tear it with ur hands he admitted yes sorry its hard .a and mistakes do happen etc I'm sorry we said to the chef and raj please take the mix grill off bill.. he said no problem but u have eat abit of kebab we said yes we tried it .. hard to chew .. anyway he said il have to charge u for it ok. When he did the bill he added on 2 bottles of waterx1exrta bottle of cooperburg and 2 cokes . Y we don't can know mayb he thought we was stupid etc.wexasked him he saidxsorry my mistake then we asked him for repceit which he said no then he ripped it up....this behaviour was very bad for us I was so shocked please make sure this doesn't happen again .. his attitude and people skill was very bad 👎....i have forward a pic we can u see 2 copperburge .2cokes and 4 bottles of water wat a joke tried to rip ur off...please get more staff proper...

We visited Spice and Ice last night and were blown away by the quality of the food. We were also really dismayed that we were the only people in. So firstly, the restaurant itself is still super glamourous and very comfortable. But the food is the real star now. Firstly, they have included very interesting dishes on the menu such as Gobi Manchurian and Aloo Papri Chaat alongside curry house favourites. They managed to get everything right. Our favourite dish was a smoky aubergine dish called Baingan Bharta. The waiter explained how they burtnt the aubergine skin to get the flavour. We got the impression that all the food was made from scratch with this type of care. Another star dish was the Samosas, they are the Punjabi style made with thick pastry, slightly spicy and very filling. Also, the wine was a reasonable price and great quality. So the only criticism we could come up with was “no craft beer”, but that’s pretty much the same for all restaurants in Doncaster. Finally, the staff were excellent. They were knowledgeable, polite and professional. Photo of the bill included but we all thought it was excellent value for what we had. They are obviously skilled in the trade and cared about customers. We told them they need an Open Now banner out front because we thought the place had closed down. Anyway, if you are in the area, please...

Under new management!!

Food was incredible!! Service was totally sub par!!

It wasn't overly busy, actually quite empty when we arrived.... drinks took 25 minutes, table water 15 minutes. Popadom tray took 30 minutes. Saw them taking beers to people with half the glass as head. Food arrived asked for salt, 5 minutes later asked for salt again and we was given pepper. We hadn't finished eating, guy asked if we wanted anything else, after replying that was enough he immediately asked if he could fetch the bill over. Waiting for the young one to finish and he brought the bill over anyway.

And to finish, no usual hot towel and mint.

Food arrived after 35 minutes. It was incredible!!

Overall we are really disappointed for the service that was provided tonight!

We won't be attending again.

Previous owners has that place on point. The front of house was suited, there ready to serve when needed. They need to take a leaf out...