I wasn't particularly impressed. Full disclosure, I was supposed to be meeting a friend for a meal on my birthday; one of those friends that is ALWAYS late for everything. I had eaten my meal and left by the time my friend arrived. My friend's lateness, on my birthday, left me frustrated and less tolerant of mediocre service.
This was my first and last visit.
I'm not a fan of the high tables and chairs that Zest has a lot of, I'd prefer a regular height table and chair thank you, that's my first minor complaint.
Next, although the steak tasted good, it wasn't visually appealing. A minor complaint, but they are starting to pile up.
The server didn't bring a fork. I was about to ask for one when she realised her mistake.
I was extremely irritated by one member of staff. I don't know if, in the current pandemic, the people who work in restaurants must wear masks by law, as all of the Zest staff were wearing masks. One however wore her 'face covering' so loosely her nose was often exposed - I took a photo. This limits the protection a face covering offers. Either wear the mask properly, or don't bother.
Other pandemic related changes, you have to text your order to the kitchen when you've decided what you want to eat, and you have to go to a payment point at the back of the restaurant to...
Read moreI never normally leave a negative review but this deserves it. Please read and share! So me and my partner came to Doncaster Town. We fancied a lunch . I remembered having a great meal at Zest some time ago. We ordered from the lunch menu. Bbq chicken burger and a piri piri chicken burger. They came looked great nice and hot. Upon tasting them the bbq one did not taste of bbq and the piri piri did not taste of anything other than grilled chicken. We asked for assistance and they took them away. The waitress then informed me they could only redo the piri piri one as the bb q one did have sauce on it. It didn't! She had previously informed us the chefs were getting mixed up for some reason today. So my partner got a new burger but my option was to either have the burger I had taken away given back to me even though it had been taken apart and inspected by possibly three people. The chefs and the supervisor on shift at the time. I politely declined but still had to pay. I had two mouthful s. Terrible I've never known such poor service. We were polite the order was not right. Well never again. So...
Read moreWent yesterday for my friends birthday and was served by Simon ‘the manager’ who was rude, arrogant and spoke down to us, as if we were beneath him due to the fact we were 18. Myself and my friend were refused to be served because he claimed our ID did not look like us, although we had our bank cards and could prove via social media it was us. He asked me to write down my signature and still said it wasn’t good enough? I was served a few weeks earlier with the same ID and there was no problem, again I was served at the beginning of the year for my 18th birthday. It’s not the fact we did not get served it is how he spoke to us and had no intention of serving us in the first place. He was very rude and ruined my friends birthday night, made us feel very uncomfortable as we could see him going up to other staff members talking and constantly staring at our table. We would like to thank all the other staff members who was lovely and very polite, shame their manager let the place down, would think he would...
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