Harvester Summerhill House Dudley — Restaurant in Dudley

The restaurant was busy and it took some time to be shown to our booked table for 7.45pm. The service started well, with our server being helpful and attentive, guiding us to appropriate food for our son to eat, who has food allergies. It took some time for the salad bowls to arrive, though our server seemed to be very busy covering lots of full tables. The salad was quite depleted and the area was a mess. Our food was ok though there was no slaw on either plate that should have had it (I fetched some from the salad bar instead). Everyone else said their meal was ok though on mine the ribs were very dry, the sweet corn cobs and the jacket potato were well over-cooked and again, dry. When our plates were cleared, we were offered and accepted the desert menus, and then the service really faltered. It took such a long time for our desert order to be taken that I would have left, though two of our party had chosen a deal with a pudding included, which they were looking forward to. By then, the restaurant was virtually empty and the staff seemed to be having fun and letting their hair down, which is fine if it doesn't impact on the remaining customers, but it did. It also took a while for the desert to arrive and then for the bill to arrive when requested. We didn't get home till 10.40 (a 10min drive), which was late for our children. Going to the Harvester is usually a treat that we look forward to, though we won't be rushing back (we had visited the Halesowen Harvester previously and really...

Oh, Harvester, what on earth happened? I was genuinely looking forward to treating myself after sticking to my diet, and the Dirty Bird Burger sounded like it was going to be the highlight of my week. Instead, it turned out to be the most tragic sandwich I’ve ever encountered. For £16, I expected something special – or at least edible – but what arrived was a sad excuse for a burger. The tomato was so minuscule I wasn’t sure if it was a garnish or an insult. The lettuce? One limp, wiltering fragment that looked like it’d been traumatised in the kitchen. And as for the buns… not a smidge of sauce or butter in sight, leaving me to choke down what felt like two slabs of southern fried cardboard. If there was ever a burger to bring a man to tears, it was this one.

Now, let’s move on to my partner’s Mixed Grill Disaster. At first glance, it looked promising, but don’t let appearances fool you. The steak was so dry it could have doubled as sandpaper. No juice, no flavour, just pure desiccation. By the time he’d finished, he said it felt like the meal had sucked the moisture out of his very soul. I swear I saw his lips cracking halfway through. The chips were dry. The chicken was dry. Even the peas seemed offended to be there.

It’s a shame, really, because we came in with high hopes, but we left with dry throats and broken dreams. Harvester, if you’re going to charge these prices, at least give your poor lettuce and steaks a fighting chance. This meal wasn’t just disappointing – it was...

I’ve used the Summerhill on many occasions and I have to say the last 3 visits have not met with the previous lovely visits. We booked a round table for 7 of us and was seated in the middle of a 2 year olds birthday party, now kids I don’t mind, kids using a restaurant as a playground I do mind and parents must be responsible for their children’s behaviour especially where food is being carried to tables. Well it couldn’t have been our night as the next table to us decided that a domestic argument should be the highlight of the evening! With loud swearing, This basically bought the restaurant to a stand still for a couple of minutes, it was quite scary, and the poor waitress was very upset and flustered by the outburst of some of the guests. The kitchen also must have been having a bad night as the chicken I ordered was hard, the jacket potatoe was like one left over from the lunch time with the normally fluffy white inside being a nice shade of grey! My chicken went in my dogs tums, with the rest of the plate going in the waste bin. Sad to say no one was impressed with the standards of the meals, other than the unlimited salad bowl, although that needed Some items replenishing, and the bread rolls would have made some great weapons. We chose not to complain as the poor waitress seemed ready to have a meltdown. We made a quick exit, and agreed in the car park that it will be quite a while before try the...