Fortes At Foxholes — Restaurant in East Devon

I was really disappointed by the way I was treated when I politely asked to use the toilet due to a medical condition. I showed my urgent toilet access card, which is designed to support people with hidden disabilities and continence needs, but it was met with confusion and what felt like a complete lack of understanding. I was looked at as if I was speaking a different language.

I was told there are “plenty of toilets on the beach front,” which is true—but when you have a stoma and sometimes need to kneel to empty a bag, public toilets aren’t always suitable or sanitary for that kind of care. It’s not about convenience, it’s about medical necessity.

I do understand that access to staff toilets isn’t a legal right, but I would have expected a little more compassion. The staff member, who appeared to be around 18–20, didn’t seem equipped to respond with any empathy. At that age, I know I would have tried to show more care to someone clearly in distress.

I hope this encourages better awareness and training around invisible disabilities. Not all needs are visible—but they’re still very real.

The food was good but I felt it was delivered to me as if I had been a major...

The staff here were so friendly and helpful. I follow a dairy free diet whilst breastfeeding my little one with possible CMPA. When I asked if the bacon bap was dairy free, the girl behind the counter got another member of staff over who advised he could make it dairy free and took the time to show me the packaging for the bread. I really appreciated this gesture; seeing the ingredient list yourself takes away the anxiety when eating out. Not many places go that extra mile! We will...

This is the 1st ice cream vendor that has ever asked if I have allergies. He then pointed out those containing egg (my allergy) and proceeded to change his gloves and get a new unused scoop as well as ice cream from a tub that had not been with the other flavours. I was extremely impressed. He also asked my friends who had no allergy the same. Usually wherever I eat out o have to ask if anything has egg or point out no coleslaw or mayo as a side dish on salads etc. The ice cream...