If you are thinking about eating here consider this your sign to book and go immediately! Tonight my husband, daughter and I visited for my birthday dinner and it did not disappoint!
We shared a pork belly and a halloumi starter. Now when I tell you the pork belly was one of the most amazing things I've eaten that's the understatement of the century it was insanely good! The halloumi was good too but the pork belly was just sheer perfection! Having finished our starters we were excited for our main course. My husband had the full rack of ribs and sweet potato fries, I had the half rack of ribs and truffle and parmigiana chips and my daughter had the popcorn chicken and chips (apologies for the half eaten meals pics for the mains but it looked so good we tucked in straight away!). The meat melted off the ribs and tasted soooooo good. My daughter and I finally finished off sharing a sticky toffee pudding and ice cream which was also divine. We've decided that this will now be our go to for any birthday or big celebration! It's more expensive than your every day pub dinner but the food is of a completely different standard way above that of a pub and honestly was worth every single penny!
Note to the chef thank you so much for the fantastic food! To the wonderful waitress who kindly poured my daughters lemonade in a gin glass with ice, Strawberries and lemon so it looked like my gin you are a gem. You were so kind and welcoming and are a credit to the restaurant.
Heavens kitchen it was an absolute pleasure 🙏🏼 thank you so much and I look forward to our next visit already!
Notes for anyone visiting - they have tables outside the back (which have umbrellas to provide shade) as well as inside. There isn't much off road parking opposite but there are plenty of car parks within a short walking distance of the restaurant. The staff were super accommodating for my 8 year old daughter and the kids Menu consists of 4 main options and puddings so plenty of choice although the starters or sides would also work if you wanted to create...
Read moreDecided to visit "Heavens Kitchen" in Alton for there Tuesday steak night special offer two for one.
If price doesn't concern you? You want to go out and try a really good piece of steak? Then this is the place!
When we got there, we were taken to the upstairs seating area. It was a very hot day and the building doesn't really have any decent cooling methods. Noticed one fan located on the ceiling but it was just weak? Blowing hot air around more than cold. Windows were open but not that it helped. The air was still.
The service was average, maybe it was the hot weather? Hard to work and feel energised during the heat.
Can't say I'm to impressed with there signature dish steak prices. I don't get why offer a fillet steak for "£39" then mention next to it an additional £10 "supplement" which applies to there highest price steaks. Just make it £49??
BE AWARE: The bill was given to us at the end, they automatically add 12.5% additional fee (optional). I'm never impressed by these methods, it should be up to us to decide what we add at the end. Don't make us ask you to take it off, if it were more crowded at the time, it's awkward to tell the waiter / waitress to take it off. But since we went for the two for one special, about £80 was removed from our total bill. HOWEVER... If your bill was £200, they'll add the 12.5%, THEN minus £80. So you're being charged the extra fee of 12.5% for its full cost and not £120+12.5%. Be mindful of this!
Along with this bill was a note to scan, take £30 off your bill if its your birthday. What they don't tell you, it doesn't apply to any special days, which I believe is like 3-4 days that aren't? Lost track what days the waiter was telling us it does/doesn't apply...
Please be mindful and watch out for tactics to sell you water. We almost paid £5x"?" for still water (bottled)... Before they did, we realised and told them to get us just tap water...
Read moreIt was ok, but for the price, we expected more for a bill of over £250. When we arrived I had to go to the bar to find someone to seat us we did pre book for 6.
The restaurant was Farley quite from what we saw. However, the service was very slow. The adults' meals were brought out first, not a big thing, but it would have been nice for the kids' meals to come out first. The food was nice but we ordered 2 20oz tbones and they were significantly different in size. One of our sides was missed off, and we had to ask for it again, having to go to the bar and ask. When we got out food it was very nice.
When we finished, we had to ask for the table to be cleared. we had finished for a while, and the server started to set a table when we asked and said she would clear when she was done. Not very professional or customer focused. We also had to ask 3 times for water for the table. The staff seemed more interested in chatting at the bar, and when we did get served, they were more interested in pushing drinks. To top it off, we were charger an £30 service charge. Of course, we would have tipped, however, for the service we received left a sour taste.
One final point is to advertise yourself as a child friendly restaurant and have background music like eminem and other artists with explicit lyrics. I don't think it is...
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