Harris & James Store Aldeburgh - Crabbe Street — Restaurant in East Suffolk

Harris and James Chocolate – A Luxurious Treat

We recently ordered chocolates from Harris and James, and I must say, it was an indulgence worth every bite. Their selection offers a wide range of choices and flavours, but the salted caramel stood out as our absolute favourite. It had the most incredible richness and depth of flavour in every piece, with just the right balance of sweetness and saltiness.

If you’re a chocolate lover, Harris and James are definitely worth trying. They’ve truly mastered the art of creating chocolates that are both luxurious and satisfying. From the quality ingredients to the exquisite taste, it’s an experience you won’t...

Greeted by rude old lady who demanded my son should wear a mask. He is actually exempt, but chose to wait in the car. Ordered two lattes and a hot chocolate and 3 cookies. She became abrupt again and said she had to take the cookies out. The cookies were good, as were the lattes. However the hot chocolate was made from off milk. Had to be thrown. The taste was not: 1. Soy milk 2. Vegan milk. 3. Lactose free milk. 4 anything else. It was milk that had gone off! We have all tasted the latter. Recommend avoid this place. Poor service...

Went into the shop at 6:59, doors still wide open and joined a queue of one family in front. 2 shop assistants turned to us and told us they were shut and those people were their last customers. When I explained the doors were open and I only wanted 1 strawberry ice cream for my 4 year old son, I was met with a blunt, rude and extremely poor attitude of ‘like I’ve said they’re our last customers’.

Absolutely 0 customer service skills, myself and family won’t be coming back. Staff just seemed rude and not to care. Very...