Ocean City Chinese Restaurants — Restaurant in East Suffolk

Great food, moody service

Time for another review, as I always say before reviews, nowhere get 5* as always room for improvement.

Four of us visited and shown to our table by a waitress. She didn't seem to happy and not really bothered about being there, but I let it go and carry on. The restaurant was very clean and felt like a nice atmosphere.

We were asked if we wanted drinks by same waitress and they were brought over by same waitress with the same attitude. No smiles no personality, made me feel a little awkward.

The all you can eat menu had plenty of choice for starters and mains and got me looking forward to trying it.

Another waitress took our starter order and she seemed just as miserable as the first, some sort of theme going on here.

The starters arrived and the portions were big and very tasty. The salt and chilli ribs were very nice along with the chilli and salt chicken. At least the food spoke out for itself.

This time a waiter came and asked if we wanted the crispy duck and pancakes to which we accepted. Now this guy had definitely just had his car stolen, his house burnt down and his partner had run off with the milkman all in the same day. And I thought the waitresses looked fed up until I met him.

We were asked several times if we wanted drinks and kept topped up.

Again the crispy duck was great I couldn't fault it.

After I asked for clean plates before the main as plates were dirty and greasy. But this doesn't seem standard and only done as I asked.

The second waitress took our order for mains, with the same attitude as before and we had a large selection. Again the food was absolutely fabulous. The kungpo chicken was great and alsi the crispy chilli beef. All the empty plates made that quite clear. I don't feel like we over indulged and felt comfortably full. A great price of under £19 each to eat all you like, before drinks.

The washrooms were very clean and we'll kept.

Overall its was fantastic food which speaks for itself. But if you want friendly service I would say you won't get it here.

I would say because of this it drags my score down to 3.5 stars with plenty of improvement with better service, fake smiles are better than...

I am writing this review having visited the restaurant on a Saturday night when you would expect it to be very busy. There was an initial wait to be seated of around about 45 minutes, this was more due to lack of staff rather than tables not being available. Once seated the two staff in the restaurant clearly couldn’t cope with the amount of table covers and again we waited a long time for the food order to be taken. Then there was a big wait between each course and for plates to be collected etc. it was clear to everyone that there needed to be more staff on shift (clearly we don’t know what had gone on here, maybe there was staff sickness or something unpredictable) but if this is normal, it simply means poor customer service. In my view the food was ok, the starters were a reasonable quality as was the duck course. The mains were small portions but you could order as much food as you wanted so this wasn’t really a problem. Only that it took a long time to make a reorder. What I would say is that the sweet and sour chicken dish could have had more sauce and the sauce was a little thin but this is me being picky really. Fairly good value. For me if they could just get the staffing right I would happily go back but I wouldn’t go again and put up with the wait and the lack of staff experienced on my first visit as it has put me...

We dined in and everything was fantastic! There is a limited/set menu for the 'buffet' but there's a fair variety - and I feel like the smaller menu helps to force you to branch out a little more. Rather than get up and get your own, staff will frequently check in with your table and you order through them for it to be brought to you.

All the staff we met were really polite and extremely attentive, we never had to wait for service and food arrived very quickly. The portions are 'small' but reasonable considering the taste testing and sharing theme - and there's no harm in ordering multiple of the same thing, as we did since we liked some of them so much! We all left full and happy and would gladly come back in the future, or at least order takeaway :)

Chicken wings were superb, as was the szechuan chicken and lemon chicken - though there wasn't a single thing we disliked, everything was great!

Everything was clean and tidy, including toilets which were...