Costa Coffee — Restaurant in Eastleigh

Used the costa in the swan centre this morning. Was queuing when noticing signs that they couldn't do any hot food due to the oven not working. Once ordering I was then told I couldn't use my costa card or app and that I couldn't pay contactless due to system problems. Once then waiting for my order the 2 girls serving had very poor customer service, laughing and giggling the whole time that the one making the drinks stopped what she was doing to instead start chatting and laughing with the one serving on the till. Which caused a bigger delay on waiting for my order while that was happening a bigger queue was forming and by the looking at the customers they didn't look happy either. As someone who works in retail myself as I wasn't happy with their customer service at all, Would rather laugh and joke than serve the customers! The cake there was also dry, guessing it had been out a while. If I knew this was going to happen I would have taken my...

Went here on 4/8/25, queue for 10 minutes only to be told cash only,( there was a small sign next to the till,so to cash point,come back to 20 minute queue ( i would have walked away but was with in laws) then it was £21.46 the girl gave me 2.12 change! I said thats not right( i will give them the benefit of the dought that cash only was not a rouse to short change people) .i had tea,and you get so called breakfast tea, one tiny tasteless teabag!! Firstly it would be a good idea to tell people joining the queue it is cash only to save the many people being turned away,and the flavourless tea means if i ever have the miss fortune to have to return i will be bringing a couple of my own tea bags,would...

This was one of the worst Coffee experiences that I have ever had The staff that were there were to Obviously very inexperienced Had already got the first two Costumers orders wrong So I was at least expecting them to get my three Coffees some where near right So when they made the ones for me it was no surprise that they were not very good However it seemed a waste of time taking them back as they had made so many Orders wrong already You need to sort out the Staff Thankyou ...