Amity — Restaurant in England

Please read this genuine review! I have never written a review or critiqued a restaurant before, however, my experience this evening at Amity indian in Redruth has to be shared. Honestly the worst experience I have ever had, and I have literally had hundreds of meals from differently Indian restaurans. There was no waitress/waiter when I got there. Until 10mins passed and a lady came in with 2 cooler boxes after delivering. She seemed to be doing both jobs, with the chef dealing with the customers and the restaurant In between cooking! No wonder my food was 25 minutes later than the collection time! The food was dreadful. All of the starters were thrown into one plastic tub. Picture soggy onion bahji with dry meats and a very oilly samosa. I couldn't even eat the bahji as it was undercooked but burnt on the outside. I ordered a bhuna which was Honestly milder than a Korma! Utterly flavourless and the tub was only half full. The pilau rice was also very bland with green and red food colouring. My partner had the same comments. And it wasn't cheap. At £50 for a take away for 2 people you would expect better. The cherry on the cake though, was a conversation I overheard between the chef and the delivery man asking him to pop to the corner shop to buy some steak. The driver asked what type, to be told by the chef 'just get any old crap, it doesn't matter'! I couldn't believe my ears! I should've taken that as a sign and just left, but I had already paid. If you have read this far, thanks. Do yourselves a favour and avoid this restaurant like...

So we're in Redruth and fancy a sit down curry - the choice is - limited, so Amity it is. Charming enough, ok so maybe the day glow reds and blues are a bit tacky but pleasent enough. Now we delve into the music - picture House Bollywood, we quite liked it, better than the usual higher pitched dinga lings. Service - the chap was very attentive, maybe rather awkward at times but nice enough and tried his best, knowledge of the menu and indian cuisine would probably help a little. Food - good portions, tasty enough, a little weak on spice. The roulette of having a fairly hot dish off the menu came out just about mild, if i'd specifically asked for it fairly hot you know its coming out blazing. Breads - keema naan, lacked keema unfortunately and the tandori roti was more like a chapati. All in all, not bad, not by any means but not great. Probably...

Warning, if you leave a bad review on Just Eat they ban you as a customer. Regular customer by delivery and in recent months the delivery service had deteriorated due to drivers refusing to use their smartphones to find my location. Which resulted us walking some distance in the rain to find them.

Reordered as never had a problem with their food and recieved an order in April with no problem, so I hoped the problem had stopped.

Ordered again today and my order was cancelled. When I called up to find out why my order was cancelled, I was told it was due to my negative review about their delivery. I would reconmend the man who answered the phone to learn about customer service in how to see negative reviews as an opportunity to improve their business and gain positive reviews from those customers.

Not impressed and will happily take my regular...