We were really looking forward to the first time going out for a dinner in more than half a year after the long and exhausting lockdown. I booked a table for a dinner with Opentable three weeks in advance. Then 10 days in advance I gave the restaurant a call to make sure they indeed planned to reopen and had our reservation recorded. They assured me on the phone that they had my reservation and everything was fine. I double checked again on the day of our visit. When we arrived we were told that the only table they could offer us was a drinks table squeezed into a car parking lot at the entrance at the distance from other tables which definitely didn’t look Covid compliant. They told us that our reservation did not specify that it should be in a dining area, and that all tables in the dining area were booked. At no point in my phone conversations with the restaurant did they mention that they had different seating types or asked me which type of table we needed. It was quite obvious that our booking via Opentable was for a dinner.
We refused to take that inadequate table offer and they later cancelled my Opentable reservation preventing me from leaving a review there.
What a disgusting way to treat customers looking forward to a first dinner out after such...
Read moreI have had the pleasure of dining and drinking at Bacchus several times, and every visit has been fantastic. Patrik, who is essentially the face of the restaurant, is not only a great host but is a brilliant chef where his talent and passion shines through in every dish he creates. The entire team at Bacchus is equally fantastic - friendly and dedicated to providing an exceptional dining experience.
On my most recent visit, Bacchus faced an unexpected power failure in the kitchen on a busy Saturday night. Despite the circumstances, the team went to great lengths to ensure that everyone still enjoyed their meal/night. The food they crafted under pressure was remarkable, demonstrating their commitment to customer satisfaction. It's truly impressive how they turned a challenging situation into yet another memorable experience.
Bacchus is my favorite restaurant in town, and I recommend it to anyone seeking great Italian food and excellent service. Also a great spot if you are after great wine or cocktails. You won't be disappointed visiting Bacchus!
Images are from my many...
Read moreThis review is going to be all about the food. My partner Jo had previously eaten at Bacchus and told me that I would love the food and I’m not going to lie it was fantastic. Many times I’ve eaten out at so called Italian restaurants and been left really disappointed. From start to finish the food was absolutely delicious, the Arancini was super tasty , my partner and both had it as a starter. I had the Carbonara and Jo the Beef Ragu both were beautifully cooked. Just as a side note the bread and olives were delicious as well. Patrik the chef is an Italian cooking proper Italian food and before I forget the two young ladies serving and running the bar were superb as well. Great night and fantastic food, if anyone is looking for real Italian food in Beaconsfield you must must visit Bacchus. Keep it local!!!! Rino & Jo...
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