Baranda Restaurant — Restaurant in England

Have to be honest we didn’t eat here but had to share our experience of bad customer service! We recently booked a table for dinner on a tribute night, despite having a booking confirmation, a booking reminder on the day when we arrived we were told there was no table for us. We had a half an hour drive to get to the restaurant so were not very happy to be turned away. The manager was insistent that they had tried to call me to get a £10 deposit per person but despite telling him this was untrue as I have had no missed calls or messages left he was really rude and unhelpful. He kept saying that the emails are automated and nothing can be done. I find this really poor customer service as I had emails agreeing to the table and there was no way of paying deposit online so we were totally in the dark. I finished work early to make this tribute night and was really looking forward to it so left very disappointed. We certainly will not be returning and urge anyone else who has booked a table for one of these nights to ensure you confirm the table is definitely there for you before...

Our meal featured two delightful curries, a comforting dhal, and a side of sautéed spinach and okra. The mutton curry, known as Mutton ramu, packed a spicy punch, while the chicken curry offered a more moderate heat, catering to a milder palate. Both curries were flavorful, their rich sauces infused with a well-balanced blend of spices. However, I found the meat pieces slightly too large; a finer cut would have allowed the mutton and chicken to cook to a more tender, moist finish, enhancing the overall experience.

The dhal was satisfying, offering a creamy, earthy contrast to the robust curries. The spinach and okra, cooked just right, added a touch of greenery and a subtle crunch to the meal. Overall, the curry cuisine was moderately spiced and palatable, offering a hearty and enjoyable dining experience, though a bit more attention to the tenderness of the meats would have...

Worst food I have ever tasted in the UK. The starters were bland and the curries were really yuck and filled with coconut and cream. Tikka masala filled with some coconut cream and sugar was disgusting. Could not even eat a spoonful. I have tasted south and north Indian food and even Bangladesh food but this by far is the worst ever! The only edible food was the Veg Biryani. £50 wasted! Looking at other reviews it is clear this restaurant is definitely not for Indians or Asians. Any Indian food lover would stay away from this place.

Update: 23/02/2021 The manager has apologised for my unpleasant experience and said he will take it with the chef/management which is think is a standard marketing response. The fact that we had to throw away £50 worth of food cannot be undone! Even if they had followed a YouTube recipe I am sure the food would have...