Bean Tree Cafe — Restaurant in England

I visited the cafe yesterday with my Daughter who has Autism and a friend and her child. The ques were extremely long so I decided to sit inside with my Daughter and my friends child. My friend went to que! My Daughter was becoming anxious waiting so I had to distract her with a few Crisps that I bought from home. A man who works there decied to shout at me in front of other customers for feeding my child Crisps that I had brought from home! Spoke to me like a child! I explained that my child has ASD and he grunted at me and walked away! I felt absolutely outraged! I had spend money in the cafe also! The woman who work there were lovely and the food Was good! It's a shame for this...

Stopped for an Americano coffee and bacon sandwich. It had just gone 9am but there was a steady steam of customer. This is a popular place to get your food. It has the advantage of being in the centre of park so feel peaceful amongst the trees.

I dropped a star as it was unpleasant watching a customer shout at staff because her drink was not served in a takeaway cup even though she was eating in. Something to do with holding a ceramic cup. There was no need for her rudeness at a minor forgotten request to the kitchen. However, I found the staff very welcoming and pleasant and on watching them handling the irrate...

Shocking customer service! Not particularly busy when I went in, 6 people seated and no queue. Stood at counter for 3 to 4 minutes with no staff interaction (3 people behind counter, less than 4 foot away). All avoiding my gaze. I then noticed a small note taped to the counter that says you have to order from the hatch outside. So went outside, no queue. Made eye contact with one the women through the window. It was 6 degrees and howling wind with a 3 year and we stood there for 10 minutes. All the time with no staff interaction. Won't be upsetting my 3 year old again by promising them a hot...