Absolutely shocking service yet again for food.
This was the 3rd attempt at trying food here in the last 4 weeks. The first 2 weekends in a row we were told the kitchen was backed up and no food was on for atleast another hour or more. The pub had barely any people in on both occasions.
Today we thought we would give it one last chance and the service from start to finish was a joke.
The girl behind the bar didn't have any idea how to key in 3 beef sandwiches and had to go to the kitchen to ask how. They then struggled to key in vanilla ice cream and again had to go to the kitchen to ask how to do it. When she recapped the order back to me it was still wrong with items added I didn't even ask for.
We then waited nearly an hour to be told the food we ordered had been keyed in wrong and what we actually wanted wasn't ready. So nearly an hour before anyone even checked what was going on. If we hadn't chased them up, they would have let us wait even longer.
In summary, 2 trips to the kitchen, wrong items keyed in twice and an hour wait for it still to be done incorrectly. 2 previous visits where the kitchen wasn't even taking food orders.
Avoid this place at all costs if you want food or any kind of...
Read moreToday we had a Sunday dinner for 2 Sunday lunches and 2 soda water with orange cordial it cost me £31 ‼️ we had been on a long walk and were starving the meal came no presentation at all there was no green veg it was all beige parsnips lots of them about 4 carrot 2 roast spuds 1 Yorkshire pudding we chose the 3 meats . Where do i start ... I swapped my Yorkshire with my husband's as mine was burnt but mine turned out to be so hatf couldn't even cut it the dinner was swimming in gravy the turkey was very salty the beef we both cut up for the dog it was definitely un chewable and the gammon was the fatiest piece I've ever had the dog also got that . Yes I did complain and was refunded albeit £4 short ... they said its the 1st complaint today it was about 3-30pm and I reckon we were given what was left or that other people didn't have the guts to complain. I have eaten much better for much less our meals were £13 and pennies each you really do expect quality when your paying . I could be completely wrong and the food is excellent but I'll never know as I won't...
Read moreFelt like I had been made a fool of, we called in for a bite to eat and decided to have a light meal, I noticed that the price was £2-50 to add an alcoholic drink on, so decided to have a Malibu and on being served was asked if I wanted to make it doubles, as Malibu isn't the strongest drink ( had asked for Pernod but dosnt sell it) I agreed to the doubles, now the meals were £7.95 each and the bill came to £31'00 a difference of £15-10, I thought the double would have maybe cost another £1 or £2 extra but on quering the bill I was told it was select drinks only, which dosnt tell you that on the menu you have to turn to the back of menu under pudding to read that information I.e a bottle of beer or a small glass of wine for the extra £2-50, so I feel as though it was not made clear on choosing off the menu, Caught out again by misleading information on menus Now I can't fault the food it was very tasty but if I'd had a pudding the staff would have turned the cream sour with there miserable faces, could be why the pub was...
Read more