Caffe Marconi — Restaurant in England

Terrible experience overall. Order taken wrong. When I went back and politely asked for the additional item the staff member informed me that she thought I'd changed my mind mid order and took it off. The additional item was then added and charged for however the receipt didn't print properly. When she gave me a card machine receipt I kindly explained that we'd require a till receipt. Printing this appeared to be a problem for the staff member. When the food came two of the sandwiches had been changed to toasties. This may sound like a small problem however, unfortunately, it is not for a child with additional needs. I raised this with the server and read the receipt of what I had ordered and was told 'ok'. No apology or offer to rectify the order. My son was unable to eat the food. I was made to feel like a problem for raising this. To top it all off the cordial served with my toddlers meal was not diluted at all and the latte was disgusting! The outside area looks nice and the food was ok otherwise it was not a nice...

Cafe Marconi used to be one of our favourite places for lunch in Harrogate, with a good varied menu. Unfortunately they have suddenly changed the menu and it now consists of cold sandwiches and paninis, they no longer even do chips as a side order! I’m not sure if they no longer have a proper chef or have just simply installed a panini maker (as mentioned several times on their recent instagram posts), certainly it looked like the waiting staff themselves were making the paninis when we visited the other day…I had the chicken and bacon panini and while it was reasonably tasty I’m afraid it wasn’t a patch on the same club sandwich they used to do, the filling was rather watery and not overly hot…service seems to have taken a hit too as it was rather slow and there seemed to be several people complaining…hopefully things will improve but I’m afraid we won’t be visiting as often now unless the old menu and service...

Easter Saturday, on a day visit to Harrogate my wife and I decided to drop in here for lunch, it was around 1.45pm. It seemed reasonably busy but we managed to find a table.

After getting some menus we decided to get a couple of paninis and 2 teas. Ordering was done at the food counter and I was told food was finished for the day! The kitchen was closed, all food was sold out! It was 2pm!

Only cakes and scones were available so ordered 2 scones and 2 decaf teas. After waiting 20 mins the teas arrived then the scones served with packs of butter and a generic pack of strawberry jam. The scones were dry and tasteless.

The annoying thing, the bill was paid for upfront and included a 10% service charge in advance. The service was pretty poor.

The whole experience and opinion of the place was characterless and cheap yet the price for the scones and tea plus service was...