Coffee#1 Leominster — Restaurant in England

Absolutely shocking service. Dropped in for a quick coffee with friends at 16:40, asked for cakes that were on display in the fridge to have with our coffee. The girl told us we could not buy cake as they were for tomorrow. My friend tried to ask her why and the girl was extremely rude and dismissive, whilst returning to the sink and leaving the guy to serve us. She was so unbelievably rude I’m surprised anyone would want to go there for coffee. It created such a hostile and unpleasant experience, the privilege of which we paid a not insignificant amount of money for. For one, you close at 5pm. If you don’t want to serve, have a cut off time for ordering. Our coffees were delivered at our table 15 minutes later at 16:55 and we were told we had to leave at 5pm. To pay so much for a few drinks we had to literally horse down was inexcusable. And please tell me why it’s so difficult to take a cake out of the display fridge? Unbelievably poor service. Even the other member of staff, the guy who served us, was visibly embarrassed by...

As a long term customer of your Malmesbury and Cirencester and Hereford outlets, I have to report a constant painful experiences when visiting the Leominster outet. Why? When a certain lady of staff on duty, which seems often, her excruciating loud voice and unbearable constant false laughter makes me want to flee to have coffee outside. She may be the Manager? I do not have to describe her appearance. She is most obvious as soon as you walk in. To those who are not local (and have adapted to her), and passing through, I do note their disbelief and discomfort. I leave this observation with you. Generally your outlets have a very pleasant and tranquil...

Very disappointing cafe. Located in one of the prime spots in Leominster ( currently has road improvement works outside), this should be a thriving business. I have visited many other branches of Coffee 1, and all have been pretty reasonable. This branch seems to be the exception, staff seemed unfriendly and disinterested, and spent more time gossiping than serving. The tables were sticky and tatty and the whole place needed tidying. The latte was very poor, hardly any coffee in it at all, the berry frappe was basically just a slushy glass of apple juice. Such a shame as it's a lovely building in a great spot, but there are plenty of other far nicer cafes...