Coffee Pot — Restaurant in England

Ordered veggie toastie and told them not to add any jalapeños in it…. I repeated myself 6 times. And guess what… when I was eating… I realised that they added jalapeños! Literally ruined my break during work. So I called them to ask why had they put jalapeños when I repeatedly mentioned few times not to add them. The guy on the call was sooo sooo RUDE! He doesn’t not know how to deal with customers he started shouting at me over the phone. No apologies whatsoever. I asked him what his name is so he was not telling me but starting copying me and saying what’s ur name? ! This was so frustrating and upsetting. Literally got me so angry 😡 I’ve been buying my food from here for the last 4 years. Then I asked if I can speak to the Manager, he replied that manager is not here so speak to me, then, I said I wanna speak to the manager. Then he said come in store if u want to speak to him, and top of that he left me on hold. Then I rang back I said can I speak to the manager he said yes it me.. !! he lied coz first he said manager is not here. So he acted like a manager and when I asked for the name he said it’s Hassan. Clearly lying! I could get that as it was the same voice and he mentioned earlier that manager is not in...

Conveniently located, right in the centre of Bury Park. Food and beverages from here are very tasty and are reasonably priced. There is quite a nice variety in what they sell. From my experience, there is hygienic practice here. Staff are polite, respectful and helpful. There is an upstairs seating area, some spaces downstairs too and also a customer toilet, but unfortunately that seems to be out of order most of the time. There is pay and display parking on either side of the plaza but that is competitive especially during peak times as anyone...

I don’t do these much but I never put reviews. What a massive shame. The last time I came was really bad this time after over a year the results are the same, Lasagne bad with 100 uncooked some burnt. Cheese flan hard as rubber. When asked during eating I explained the issue, in return he just smiled and laughed and walked off, when confronted at check out they just smile and say nothing in return just expect you to pay. Had my son puke 3 bites of the lasagne. They laughed as I left the store because of...