Was always our go to place for pizza due to their great vegan range and the fact they deliver to us with us being a little out of town. However, their last few orders have been wrong (which is strange as it's a just eat delivery so everything is written down) and the service to fix it hasn't been brilliant. The first time, it took over an hour to get my replacement pizza and had to call back and ask where it was. When it finally arrived it was freezing cold and upon calling to ask for a refund they argued that it shouldn't have been cold, they didn't apologise but I did get my money back in the end which I appreciated. The second time, they missed off two sides which we had paid for and when we told the delivery driver he said he would let the store know when he went back. Nothing was redelivered. Such a shame as they have...
Read moreWe ordered the 'new' Carbonara with thin base and extra peppers topping plus chicken strippers. I'm afraid this order was very disappointing the pizza didn't taste anything like carbonara which was supposed to have a cheese sauce on? No evidence of this. the toppings were extremely sparse and the pizza was not cut in even slices. The base albeit ordered as a thin and crispy was near on non existent and super thin wrap base not a proper pizza base. We've had many thin base pizzas and it should at least taste like a bread base not a cheap wrap bought from the supermarket. The chicken was not real chicken but re-constituted so very unappetising. We paid £25.97 inc. delivery (which was an extortionate £2.99) and quite frankly it wasn't worth a tenner. We are very very disappointed and feel this was a complete...
Read moreEverytime I order a pizza from the Bridlington store a delivery driver named Jordan seems to want an argument and is reluctant to get out of his car to deliver the pizza, he normally rushes me to come outside over the phone and says he will have to drive off any second as hes got more delivery's to go to. Thankfully this time Jordan wasnt delivering but the pizza I ordered had a dead fly in the middle, i rang the store back and they offered to send a new one out if i can prove it. I decided that I would like to change the topping on my pizza but they said no as the new pizza has already gone in the oven.
shocking customer service they are reluctant to even think about going out of their way for a customer, also...
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