Jeromes & Pavilion - Bar & Grill — Restaurant in Great Britain

Very disappointed with what looked like a promising bar/restaurant. When greeted we were told about an hour wait for the food due to the amount of people in there at the time. We were fine with this and sat down. Ordered by the app as requested and the drinks turned up 5 minutes later. All good up until this point. Roughly 20 minutes later the food arrived at which point we thought great as we were expecting a longer wait. The food we ordered was quite basic food; fish and chips, kids sausage and beans and a chicken burger so not alot to get wrong... Or so we thought. Felt the chips, beans, sausage and chicken in the burger to which they were all stone cold. The only thing that was warmish at this point was a sausage. We were still waiting on fish and chips as they were still being cooked apparently but before the fish and chips came we sent the cold food back. It came back to our table around 5 minutes later and it was all luke warm at best. Fish and chips then arrived and the mushy peas were cold and no tartar sauce. Only eaten due to being hungry otherwise we would have left it. Would rather go to a weatherspoons than this place again! Only saving grace from a 1* is that the greeting person was very...

The food is average at best and because its on the front the prices are expensive. It's not the nicest of summers right now so even if you sit inside, with the huge doors open it's like sitting in a fridge. This means your food will be freezing cold before you've eaten it. Most of the menu is not available anyway. Don't bother asking the staff anything, most of them shouldn't even be working around people never mind kids. When we asked if they could close the doors one grunted at us they were not allowed to due to Covid, even though the day before they were closed. Ask another member of staff and you'll be told its because they never close the doors, ask another and you'll get another little story, did I mention we had been before and the doors were closed.

As my Nan would have said "it's all coat and no knickers". It looks good from the outside but you'll get better quality of food, and definitely service at a bad McDonald's.

Save yourself some money and find somewhere else to take the kids, or take a couple of quilts and order hot chocolate if you don't mind it being cold chocolate milk.

We didn't expect much and I don't normally write reviews but I'm hoping it'll save someone wasting their...

They lady who greeted us was nice and polite. That's as good as our visit got though. The tables were sticky and dirty. The premises were far too overcrowded considering we are in a pandemic, did not feel safe. The gin was watered down, ordered a pint of coke, it was sent out in a half pint glass, took it back, bar man said it WAS a pint. Then poured it into a glass which still wasn't a pint glass and it was only three quarters full. Chips came out stone cold, burger dry. Complained to a young chap who offered to warm it up, had already waited 40 minutes (although the lady at the front did warn us there would be a 30 minute wait- don't mind waiting if the food is nice!) so declined, as don't really consider sticking it in the microwave as a solution. The view was nice, and the place has lots of potential if it was cleaner and the food was edible. Perhaps if there were less things on the menu the chefs would be able to produce better meals if they didn't have to cook so many different things. Really disappointed and will not...