Domino's Pizza - Derby - Chaddesden — Restaurant in England

Very mediocre experience from this particular Dominoes.

Me and a friend ordered and delivery time was excellent. We ordered the 2 medium pizzas, 2 side and a drink deal and got charged extra as apparently the 2 sides deal was no longer valid so defo not happy about that. The 2 pizzas were tasty however they did get my pizza wrong but no biggie. My friends garlic bread was fine as he thoroughly enjoys the garlic bread. I ordered the Franks Hot wings and their was very little to no spice only tickling the tongue for a number of seconds, the texture of the chicken did not mimic that of other chicken wings. Tasting and feeling very artificial to the old buds. The 1.25 ltr drink was cold which complimented the meal overall however the delivery driver was very funny about us paying him as we were short 25p for one of the garlic & herb big dippers.

Overall food is decent, customer service...

There were 8 people in the kitchen...3 of which were actually working and the other 5 were just standing there talking, trying to avoid eye contact with me or else they might have to serve me themselves, instead of the one woman they've abandoned on the till to answer phonecalls and serve customers in-house...which cannot be done at the same time, I know from waiting. The few people actually working must be amazing at their job if they're getting orders out at all. I understand not hitting forecasted sales and having to have fewer people on shift where the food can't have as much attention...but do not give me burned food and then ignore me when I can see a full kitchen of staff on a fairly quiet night. My order was picked up at roughly half past...

Visited store and ordered...everything was fine until i got outside and a delivery truck was blocking my car. Told the truck wont move for 20 mins and when i went back in manager said theyve done their part, being blocked is nothing to do with them. I said as ive not had the pizza or ability to enjoy what ive bought i want a refund. At first refused, then said ok, then said it would take 3 to 5 days to process. Told him i want it now, said he carnt. The manager wanted me to leave and i said i want proof of refund before i do. Offered a screenshot of his phone to say refund process has begun. I dont know if it really has. I recommend if you want service goto a...