Domino's Pizza - Ripon — Restaurant in England

Without doubt the worst Domino’s I’ve used. Come on Domino’s, you are an international brand - why are you making it so hard. You’re slogan is “we’ve got this” - if “this” is terrible customer service then, well done, missioned accomplished!

The estimated order was up to 40 minutes. At the 60 minute point they called to say they were short of drivers, and needed to re-cook my order so it was warm, but they would add some additional sides as an apology. At the 90 minute point they delivered a cold pizza with no extra sides.

I called the store who offered a refund… 5 days later, no refund. I contact Domino’s customer service, who offered first a repeat order, then a single pizza of a lower value than my order…...

So just placed an order then via the app, waited 30 mins and the order status was still on “prep” so I called the store to find out more, to then be told by a very careless sounding young man that due to how busy they were they advise I cancel my order, to which I asked if my order was already in the process of being made, to which I got “I dunno”. So I asked if they could check as if started there wouldn’t be much point cancelling, luckily they hadn’t started it so I cancelled my order to then be told I wouldn’t get my refund for 3-5 working days?! So now left with no order, and -£16! beans on toast it is! 😂 won’t be going to...

First time ordering domino's tonight with delivery. The mac and cheese side order was hands down the best mac and cheese me and my partner have ever tasted! The pizza was good tasted exactly like it says "cheese burger" and the chicken dippers were really nice and our dog also enjoyed one! never been a fan of domino's because of pricing but we are both unwell so we needed something that could be delivered and this was the only option on just eat for our area. I was really surprised as we weren't disappointed. Food was outstanding. Would definitely...