Domino's Pizza - Selby — Restaurant in England

Absolutely disgusting service this evening! I have a dairy allergy so need to have vegan cheese as allergic to normal cheese. Rang to ask about getting some meat put on the pizza as I’m not a vegan just allergic to dairy. The lady on the phone was very rude and inconsiderate giving different excuses as to why they cannot put vegan cheese on normal pizzas or meat on vegan pizza. first she said there isn’t an option on the app to which we replied we will put it on the comments, she then changed her mind saying it’s against company policy (I highly doubt that) seems like she just couldn’t be bothered with the effort of having to explain it to the chefs. Absolutely disgusting that they won’t make exceptions for people with allergies! Will be telling everyone not to go there as they don’t accommodate and she was so rude! think dominos needs to “change their policies” or change their staff! if I could give 0 stars I would...

Really rubbish. Paid £33.48 for large stuffed crust pizza, garlic bread and 14 kickers.

The kickers turned up with only 11. Pizza wasn't cooked properly, cheese you could see was not melted enough and dough was pale.

Kickers were pretty much tasteless and weren't hot. Pizza was warm at best.

We phoned and complained and they sent out a new pizza but it was missing one key topping which isn't the end of the world but definitely annoying. They sent out the 3 kickers they missed and they were as rubbish as the initial 11.

Very...

Ordered on the app which said ready to collect in 10-15 mins. Arrived to collect 15 mins later and they had not even started making our pizzas. I understand places can be busy and a little behind but then the app needs to tell you this so you don’t turn up 30 mins before it’s ready. From ordering to finally getting the order took around 1 hour, most of which I was stood around in the takeaway waiting. Other customers were in the same boat. Looked like the staff had completely lost control of the orders. Food was fine when...