Domino's Pizza - Shefford — Restaurant in England

We called up to enquire about one of their pizza deals. When they picked up the phone it was "Hello?" Acting like they didn't have a clue about what they were doing and why I was phoning. Also on their website, we looked at a meal deal and we wanted a large pizza with a chicken side for £10.99. When we totalled it all up it came to £20. It does not state on their website that that pizza is for £10.99 and the chicken is an extra. When we eventually chose out pizza, there wasn't an option to pay be cash on delivery. So we phone dominos again, the man on the like was rude he hung up the phone and said call again later. When we did call back he was even ruder and sounded like he didn't no what he was saying or doing. I personally think the staff and customer service needs to be sorted out because at the moment it...

Moved into the area today and ordered a well deserved pizza. It's Friday night so we though 'best order early, they'll be busy'... 2.5hrs later, the app said the pizza was delivered an hour ago, the store isn't picking up the phone and the 'customer service agent' on the mobile number hangs up after a few rings. I went to the store is find a queue of angry people. They reprint my order and ask me to wait, assuring a refund and fresh hot pizza. I wait. Two boxes are handed to me with no attempt to refund. Of the two boxes, one had the completely wrong toppings (but was at least hot) the other has perfect toppings but is hard and cold. When I asked about the refund I was told 'you should receive it within 5 working days' All round, not a great first impression...

I’ve had pizzas from here a few times and they really are hit and miss - 90% miss. They seem to lack any initiative to put cheese on them much, despite the order always being extra cheese. Tonight’s the last night I’m putting up with it anymore, the guy on the phone asked me what I wanted done about it so I said ‘well pizza with the extra cheese on would be it, seeing as chunks of both don’t even have any cheese on let alone double’. After claiming they’d checked it when it came out (they can’t have as I was there collecting it, I watched them as they cut it quick and threw it in the box) when I refused to accept that, he just gave me a refund. As much as I enjoy a free pizza, I’d much rather they just bothered to put the proper topping on in the...