Eastern Revive — Restaurant in England

2nd time we have eaten here , 1st sitting in and this time as a takeaway.

Two different types of experience unfortunately. Sitting in was lovely even though it was New Year’s Eve they fitted us in and food was amazing. This time we tried the takeaway and has unfortunately changed my mind of eating here again . Was told the food would be 45 mins wait , not a problem and I ordered and called back . Turning back up to pick my £50+ order up and was shouted at for being 6 mins early . Seriously! Waited another 20mins after my the time given but the guy didn’t want to know about them being late . Food wise , it was cold although nice when heated up - but not worth the money . While I was waiting I did hear the guy taking orders being rude to a family and didn’t take there complaints very good at all . Very bad service by him , who seems to be the guy in charge. Heard a few other ppl calling up with missing items in their food after they collected. There are other restaurants around who serve similar food but with a lot better service and that’s we’re my business will go from now on. Shame but attitude of this guy pulls...

I was so excited to see an Eastern Revive near us when we moved house, as our favourite Indian takeaway and restaurant in Knutsford had been the Eastern Revive there. I rang up and asked for a takeaway and the girl who answered asked me to hold a minute. She put the phone down but I could still hear and it sounded like a busy night.

The next moment, a male voice with a sharp tone said, ‘We are not doing takeaway, no we don’t do it. Here you go..’ followed by the phone being hung up.

To be fair, it was the week before Christmas (on a Wednesday) and I imagine they had Christmas parties in the restaurant. But that attitude is hardly professional, and rather than lose a potential new customer, wouldn’t it have been easier to tell me on the phone that they were fully booked so not tonight? They obviously don’t need they money or customers. Or they need to discipline that rude individual.

I won’t be calling back. Time to explore the other Indian restaurants in Stockton Heath who hopefully have friendlier staff.

Such a shame Eastern Revive Stockton Heath, we were weekly customers in Knutsford who spent around...

I ordered King Prawn Balti which I was looking forward too, seeing as though it was birthday meal..Everything was fine until The King Prawn Balti turned up ( which for £20 is not an inexpensive meal, the most expensive on the menu) One of the King Prawns was totally undercooked and the sauce was flat and boring and not fluffy.. I complained and another portion of King Prawn Balti was duly served up , which was adequate.. So, Bill time comes around and I tried putting my point across that The King Prawns were rank first time round and could he knock a tenner off the bill and it would be happy days.. The Manager refused arguing he had already removed the hidden service charges that no one knew about, only him, and it was game over on the refund on the bill.. All the guy had to do was a knock £10 off the bill and the jobs a good one.. Iv been to their sister restaurant in Knutsford and its really nice and I had no problems.. This is the first time I have ever complained after an Indian meal because there's an issue with the food, especially when it's £20 for a portion of their King Prawn E coli...