Esquires Coffee Stockton Heath — Restaurant in England

Went in thought I’ll have a little treat the pumpkin latte, so got myself & partner a coffee & cake and sat outside with dogs. I thought I’d been charged wrong as it came to over £19 I was thinking could have had two carvery meals for that!!! So I went back in and queried coffee charge being £7.40 per small cup the lady with pink hair said yes that’s correct so went out and said I’m still not happy with that so went in again and said why is it so much, the guy who served me said ‘that’s the price so I queried £7.40 each ‘ to which he replied yes…. So I went out said enjoy your coffee as it is £7.40 per cup it’s extortion even harrods isn’t that expensive. So on my last time I went back in as I really was put out by this and said can you explain why it’s got £3.60 & £3.80 on receipt for one cup as I knew it was wrong and I’d been charged double for both cups eventually he said oh yes you have. So proceeds to tell me I’ll refund to your card but then never asked for card or gave me receipt to say he’d done it so I asked if it’d gone on and he said sorry I don’t know how to do that. He then proceeded to offer me £3.60 cash to which I said check the receipt I bought two so refund £7.20 he never apologised or anything. I am really disappointed especially after the coffee & was so nice, the Bakewell slice was soggy too instead of firm, the granola was lovely. What a disappointing place, especially after all the good reviews. I’m usually the person who compliments people & places but on this occasion I can’t, I’m stunned by the really poor service. PLEASE CHECK YOUR RECEIPTS AND BE PERSISTENT IF YOU...

Such a friendly place to stop for coffee. Staff know a lot of their regulars and welcome everyone with a smile. The staff will go out of their way to help customers, carrying drinks, getting sugar etc. Nothing is too much for them.

Coffee is great and there is a good choice of food, excellent bacon (if you're early enough to catch it).

Often full inside, they have a covered outside seating area and will always put the heaters on if needed; and a selection of daily papers for those who want to sit for a while and read.

Happy to go...

As someone who drinks a lot of coffee all over the country “on the go” being in the area for something 2 days in a row took a punt on this place the first day. It appeared a bit “mature” for my liking in terms of clientele and atmosphere… so for a takeaway - but I’m more than glad I did as it’s probably the best coffee I’ve had in 2025, reasonably priced, ethically sourced etc. and to top it all - amazing friendly service! I returned on day 2 and they remembered me and my order like I’d been coming there for months! Very...