Greggs — Restaurant in England

Ah, Greggs, Wessex Retail Park. The place where you can grab a sausage (or vegan) roll and if you're lucky, a basic level of human decency. A family member of mine recently visited the branch and was met with a glare so intense it could curdle milk. The female staff member (possibly Scottish) looked at her with what can only be described as contempt. No greeting, no smile...just pure frost. Meanwhile, the gentleman behind them was treated like royalty. Polite tone, friendly service. Almost as if the contrast was intentional.

Now, we’re not in the business of jumping to conclusions, but when the pattern is that obvious, it’s hard not to notice. If selective courtesy is part of the training, it’s certainly being executed with precision.

We’re not here to be victims - we’re here to call it out. Discrimination, whether subtle or blatant, has no place in any establishment. Especially one that sells pastries.

Greggs, you might want to revisit your customer service standards. Because until respect is served alongside the food, we...

The staff were polite and efficient, even while handling a steady flow of customers. The steak bake was hot, flaky, and packed with filling exactly what I was hoping for. The coffee was surprisingly good too smooth and sweet. What I like about Greggs is that it’s reliableYou know what you’re getting, the prices are fair, and the food is served fresh. It’s not fancy, but it hits the spot, especially when...

Usually few food options available but today I used my card to buy 4 things and the machine couldn't read my card, went to a petrol station after and it read my card fine I have a lot of money on the card, disappointed with the lady on the till there was a que behind she embarrassed me made me think my card doesn't work but it does I have thousands on it. I left frustrated with no food,...