Hardys Bistro — Restaurant in England

I don’t like to leave negative reviews of restaurants as I know that waitstaff and line chefs are overworked and underpaid, but our experience at Hardy’s Bistro was so memorably bad, there’s nothing good I can say about it.

The member of staff who was waiting on our table kept giving us the stink eye throughout our time there - not sure whether it was because we were the only family with a toddler there or because I was the only Indian person there. It took close to 40 minutes to actually get the food we had ordered because they brought out somebody else’s order to us in the meantime. No apology was ever issued.

We ordered two toasted sandwiches, one in a baguette and the other with white bloomer. What we got was one cold limp sandwich on cheap supermarket white bread that had never seen a pan or a toaster, and the other where the baguette had clearly been baked from a pack of part baked baguettes and the filling shoved in afterwards because the bread was warm while the filing was cold. When I asked for a glass of water, I was given foul tasting room temperature water in a massive pint glass. Please don’t go to this place, there are loads of other restaurants that deserve your...

Had an unappetising club sandwich made with thin cheap brown bread, the chicken was boiled to death and had no taste at all. I gave the chicken to my husband to soak in the gravy of his chicken pie. How can anybody mess up making a sandwich? I noticed the couple beside us had ordered sandwiches which were on good quality brown bloomer bread which is what I had ordered as stated on the menu. I asked staff member why I had below standard bread for my sandwich whereas the couple had decent bloomer bread. She apologised and that was it. When it came to paying, I was given the bill with an opportunity to add a gratuity. I informed the same staff member that I was not happy with the meal, and therefore would not be leaving a tip. She then replied that I had eaten everything and she could not give me money off. I did not want any money off the meal, just wanted to know why the difference in bread, seeing all sandwiches were the same price. I was offended by her remark. I have never asked for money off a meal, ever. I thanked her for the insult and walked out. I would never set foot in Hardy's Bistro again. The décor is lovely, the food and...

Popped in for quick bite at lunch not having been before. We were only people there which should have rung alarm bells. Served at table quickly but had a fair wait for food to arrive. Sandwich was supposed to be BBQ chicken & cheese. Where was the cheese? The chicken was lumps of chicken slathered in a revolting bottle type BBQ sauce which managed to taste like a sweet vinegar - pretty awful on shop bread. Chips were ok but please leave off the salt and allow customer to add to taste - too much for me. There was no ambience- plenty of chatting staff - and when we went to pay found a sign saying card payments only - as I had the cash out ready this should have been made clear from the start - very poor communication. Had cause to use restroom before leaving and found path coveted with dust sheet as decorating appears to be in progress. Couldn't get up steps to ladies so popped into disabled loo - it was dirty!!! Final nail in the coffin of a very poor visit. Will not be going again and would...