I got food from here twice in the last week due to busy work schedules, the first time I ordered I realised when I got home (15 minute drive away)they messed up my order, tried to call up, no one answered, my first KFC in about 3 months ruined.

Went back there tonight for another order as I still fancied KFC chicken as most of my order earlier in the week had been missed, this time decided to check my order while still in the drive thru, unwrapped the food in my vehicle and found they had given me the wrong food, told the lady working the counter and she was incredibly rude about, it rather than just accepting my order had been messed up she decided to try to make out I asked for the wrong things, she then took the incorrect food from me and put the chicken back into the display cabinet despite me unwrapping this in my own car, not safe at all considering the current situation, all I would have took was for me or my partner to have the virus and it get transmitted to the food and end up contaminating a future customer as the chicken was put back when this should have been disposed of. Can’t remember this branch ever fulfilling a complete order of mine without stuff missing, this is bad but what’s worse is the customer service and lack of hygiene awareness going on here.