Can’t fault the food, the problem is the owner! Never in my life have I been spoken to the way this man spoke to us. I could understand if we were a drunken rowdy bunch outstaying our welcome but we were there for brunch, with my elderly parents and my young children- far from rowdy! Our booking was 11am, we arrived just after 11:05, when we sat the waitress informed us there was another booking after us at 12:30- absolutely fine we needed to be elsewhere at 12:30 so no problem. We had all finished our food and were just finishing off our drinks (12:15)when the owner came to the table and started his speech with “I’m not being funny but you came late for your booking, you’re arrived at 11:30 and the people who have booked for 12:30 are here and they keep coming in, I’m not gonna turn them away when you were late so I need you to leave” extremely aggressive towards us, talking to us like he’d asked us multiple times before and we were just not leaving! Why not just come and ask us to finish our drinks so they can clean the table ready for the 12:30 booking?! It’s not our issue the next table arrived early!! If it was flipped around and I was the 12:30 booking I’d be mortified knowing he’d done that to a family so we could sit at our table earlier than we’d booked. So unbelievably rude -not to mention completely uncalled for! Ruined the whole experience and I’m shocked he would speak to his customers that way, especially when we were not being difficult in the least. I’m surprised he keeps any customers if he speaks to them in this way. Happy to say, we won’t...
Read moreI visited the Lock Gates today with my sister. I love the interior decor, it's really nice and looks great! I love the matching of charcoal grey on the wood, with a stormy grey on the walls - it's exactly the same colour scheme I used in my bedroom.
The staff were very friendly and helpful and the Lock Gates was pristine, very clean and tidy. Despite being quite busy the service was great.
I had the chicken, bacon, stilton and garlic baguette with double or triple (not sure which) cooked chips and an iced latté with hazelnut syrup. My sister had the roast beef baguette with double or triple cooked chips and gravy and a caramel iced latté.
The food looked so amazing we tried each others. The chips were really, really, good. I'm not a fan of beef but that was beautiful. All of the food was exceptional and at about £11-12 each, it was well worth the money.
There's an abundance of parking, I think £2 for two hours is the lowest rate as of 28 June 2022.
Dog's...
Read moreSited almost on their namesake at the marina in Hartlepool, this atmospheric harbourside café serves excellent food with passion in stylish surroundings.
It seems to be popular with the locals as every time I've visited with family, even through lockdown there was a wait for tables and I can see why, the food is great quality and there is an ample sufficiency of it.
My parents on this visit had the Scampi of which there was almost too much of for both of them, I demolished their large breakfast which is huge with: 4 sausages, 4 large rashers of bacon, 2 eggs, 2 rounds black pudding, 2 large ramekins of beans, 2 hash browns, A large portion of mushrooms and two very thick slices of toast. A veritable feast...
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