I used the drive through late morning 11.30 to be precise, I ordered a double cheeseburger chips and a coke zero, a chicken legend meal and 2 sour chive dips. When asked to park anywhere in the carpark I wasn't vexed or surprised as it was relatively busy and usually a chicken legend is prepared fresh so no biggy. Whilst sat in the carpark for approx 15 mins I observed at least 10 Just eat couriers and I thought ok after mass of football orders, approx 15mins passed and a lad eventually passed me my order through the window, no communication at all, oh well at least our food will be fresh and hot. The food was anything but. As I entered the premises I observed even more Just eat drivers waiting on food, at least 4, I approached the counter after being directed by a young lady who was going on her break took the time to escort me to a guy in a white shirt supervisor/ manager I'm not sure as apart from what's the problem , cash or card was literally the only 6 words he muttered to me as I said the food is cold and I'd like my money back, as he rustled the bag I put the card in with no idea what I was being refunded for, I said to him, a simple apology would have gone a long way, and perhaps if you can't handle the load of the drive through and diners in you probably shouldn't be entertaining Just Eat customers, absolutely fuming, however nipped across to KFC, the service was spot on and the food was fresh and piping hot.