Millers Fish & Chips — Restaurant in England

Millers Fish And chips... I'm lost for words. This journey starterd with me, my wife and our 7 month old baby heading to whitby. Some friends recommended magpies etc but on the way there we contacted them and found out we couldn't eat there as we are Muslim and can't have food fried in beef dripping. Turns out a lot of places in whitby don't provide this. Trenchers on the other hand said yes we can help you.. Went there and found out after asking 3 times that they don't cater for us and had that embarrassing walk of walking out without eating anything. Put off whitby for life. Then I was on a mission to find great fish and chips that I could enjoy. Emailed a few places and 2 places got back to me.. 1. Being kingfisher down south and the man there I won't name send me an email back and it just sounded like he wasn't interested in helping me or even entertaining my needs at all. I made sure I let him know I've now eaten at the number 1 in the nation and they do cater for me and my family's needs and that our quest for great fish and chips has already ended... The Douc*ebag.

The second place that contacted me phoned me 3 hours before opening! And it was the owner David Miller! Which blew me away. He said he saw my email and the bad experience I had in whitby and wanted to let me know that they do cater for us. Went through every single detail about how they cook there food.

Asked me to let him know when we would be coming. It's taken a few weeks but we finally got the chance to make the trip from Sheffield to York and we can see why Millers is the number one for fish and chips in the nation.

David was at the door greeting customers. He asked how we were.. Amazing smile lol He introduced both me and my wife to his wife and son Nick Miller. Sat us down and we had great seets. Wife was very happy. We weren't sure what size cod to go for so David cut some cod for us to show us what size fish they did and I thought that was amazing customer service.

The food was amazing! Loved the cod! Batter was perfect and crispy. The chips the best I've ever had! It's the first time I've had fish and chips without mayo and ketchup because I felt I didn't need them. The flavour was amazing.. There was home made tarter sauce which was spot on. The mushy peas were spot on too.

The Millers made sure everything was spot on for our visit and I can't thank them enough. They have Deffo made some customers for life out of me and my family as I will be bringing the rest of the gang next time we're up in York.

Amazing experience both food and customer service wise. This was thee best customer service I have ever recieved in my life. I can see why they were voted number one! See you again soon and thank you once again to the Millers and the team at Millers Fish...

Astonishing to think that an award-winning fish and chip shop is located in the town of Haxby, and has been for the last 60 years or so.

The new setup works perfectly, all food is cooked to order, which does mean a slight delay in being able to walk out with "one of each" (typically 10 to 15 mins). This slight delay is nothing when you think that it means you are getting freshly cooked food, not something that has been under the hot lamps for ages. The entry to the chip shop is as it has been for the last 40 years, but inside you will immediately notice a difference as there is only half the standing room that they used to be. The reason for this is simple - the other half is for the lads and lasses who delivered the food around the town on their push bikes. An excellent idea by the current owner.

The restaurant still exists towards the rear of the chip shop, and everything for this is also freshly cooked as you would imagine. The tables and chairs are neatly arranged, and are in immaculate condition. The decor has improved greatly, and is now pleasant on the eye as opposed to an extension of the waiting area.

When ordering your food, don't forget that you are in an award-winning facility that is based in Yorkshire. Portions are large, and you mustn't forget the obligatory side order of "scraps". For those who don't know what this is, it is as it says it is, the scraps of batter that fall from the fish whilst it is frying. As the batter is an amazing quality that is not greasy, take the opportunity to have an extra taste without them being wrapped around something. Believe me, this is a quite common side order in the area – just as gravy or mushy peas are.

On a good day, you can sit outside of the picnic tables and enjoy your food. If you are ordering to take home, and this is within a 20 minute journey, the food will still be wonderful and warm when you get home.

Millers has been a landmark in the village now town for many a year, and I am so pleased that it is still going, and it is forever...

Went on a busy Friday, after calling to place an order 10 minutes after they opened to be abruptly told I couldn't as they were too busy... I had to travel a good distance to get to the store... They didn't seem to care and argued that there wouldn't be a queue (I informed them I have visited before when I wanted to visit the restaurant and it was closed before notified time and the queue was out the door for take away - I even emailed them about this!)

Arrived quite stressed as the area is a bit fast paced and a nightmare to find somewhere to park.

Ordered gluten free 'light bites without mushy peas' got my receipt with order number and waited it came quickly (I only ordered gluten free as I can't eat beef dripping as it causes me stomach issues).

There was some confusion that day with their staff with someone announcing loudly that they had just arrived on and had no idea what was going on, this left me (waiting for my friend who ordered) and other customers in an awkward silence.

Fish was quite dry and tasteless, surprisingly so. I was a bit disappointed but needed to try the award winning shop just to see, chips were actually really fabulous and not slimy or too dry - they tasted like fresh chips!

Overall I probably wouldn't come back as it was annoying I couldn't order in and had to argue the point plus previous failed attempt to visit and the parking then meal...