Morrisons Cafe — Restaurant in England

We ordered the big daddy breakfast a treat whilst the kids were at school, the whole breakfast was over cooked, everything tasted dry like it was left in an oven, the beans had no bean juice, the beans were shriveled and tasteless, the bacon and sausages had no life in them what so ever, the black pudding was so hard it turned to dust when you cut it with your fork & knife. We saved the breakfast by covering it in sauce, even still you could still taste the dryness, there were only a few people in the cafe, so there was no excuse for how poor the breakfast was, and we had been in there for our shopping so we knew how many people was coming in and out. The cleanliness of the cafe was tidy, although customers had to ask for plates to place there cakes on, the staff were friendly and understanding. We couldn't understand why it took two staff members to clear the restaurant plates, leaving the till empty and customers waiting to be served. An all round bad experience, this is no reflection to the shop itself Morrisons is a five star review, the cafe itself let's it down, the amount of times we have been at customer services and customers have been complaining about it. To make it better you need one person to clean and keep house tidy, one person on the tills especially when busy, a chef and a person to quality control it, as a supervisor position to make sure the quality of the food doesn't fall below standards. £15 is a lot of money when your on disability I spent...

Terribly slow service not what I expected from a supermarket cafe. I ordered using the QR code at the table for convenience. Only once the order was placed did it say proceed to the counter for the hot drink.

Now at the counter there's no cups/mugs/paper cups. Asked the lady at till who asks me to queue up. I queue up despite placing my order at the table. already. I could hear the lady at the till stating food orders will take 40 minutes. 16 minutes later I get to the front the same lady advises me that they are out of cups as they need to be washed so gives me a paper cup.

Within this farce my food has arrived at table 29 however I was in the queue and was taken back to the kitchen. I ask another lady who politely and promptly brings out the food.

Food was great and what I expected and the latte was milky smooth and creamy just how I like it.

It's half term you need to get in more staff which will lead to a pleasant visit. These customers will then shop before or after there dine-in experience and purchase more product from increased brand loyalty.

See photos of dirty tables.

The fire alarm has now gone off 6 times whilst I've been sitting at the cafe table. No announcement for its testing, accidental trigger or a real fire scenario. No sighting of of any fire wardens/marshal or any haste to evacuate the building.

Stick to doing your shop only for a better cafe experience try Wetherspoons up the road same price point however...

How should I start... Well the waiting time was alright I guess But everything else was low quality to be honest. Me and friends wanted to try out the english breakfast but in the end we wished we wouldn't. Between the 4 dishes, all 4 had something missing. None of us had tomatoes on it, after we mentioned it they offered us something else but if we wouldn't say anything then they wouldn't offer. Some of my friends got only one egg or black pudding. The toast was literally drenched into oil. The service was, well they were kind people but their age made a difference... Only the coffee was good which was made by me and the machine. But I would like to mention that after I ordered my meal on the screen no one mentioned that I have to take a cup, go to the machine and make it myself. About 2 years back this place was so much better and the English breakfast was one of the best in the town, sadly...