Yumeijin — Restaurant in England

Visited with family so was seated at a table for 8. Parking quite easy as there is plenty available to the side and no parking charges. We all opted for the Buffet option which is £20.88 each person but the whole table have to have this option or it will not apply. There are plenty of starters to suit and you can pick a few dishes so everyone can share and you can orfer more if you require. We opted for Peking spare ribs, spring rolls, crispy seaweed, chilli dry ribs, squid and sesame prawn toast, all absolutely delicious, especially the peking ribs!! You then get a the mid meal whcih you can order crispy duck, sweet and sour soup , vegetable stir fry, but again the whole table ordered the duck, whcih came enough for the whole table. For the mains, we have szcehuan chicken, sweet and sour chicken, tempura prawns, egg fried rice, beef chow mein, chicken chow mein and chicken satay. All dishes were hot and delicious and everyone was full by the end of the evening. The service was very good and the staff are friendly and helpful. The drinks are average price as you would expect and it was warm inside with a good atmosphere. The decor could do with a freshen up but this did not detract from us all having a good evening at the Yumeijin. A very good chinese restauarant to suit all palates and there is something on the menu for everyone. The main menu can work out a ittle expensive wo would advise you all to go for the buffet optiojn and you can all share and experience all...

Beware of this! Asked about the Christmas buffet & told the difference between normal & Christmas was that it included all seafood dish’s which was no problem as one of the girls doesn’t eat seafood & the other was a vegan & they would both prefer to eat from the normal menu. I booked the table for four adults & upon arrival told the owner/manager that two would eat from the normal menu & two would do the buffet as per the offer which states it is for a minimum of two persons. He then said that everyone on the table had to eat the Christmas buffet & wouldn’t budge from that position!? There is no mention of that on any of the pages here, on their website or on the printed buffet menu on the table & he agreed it wasn’t stated anywhere on his advertising. I asked him at least three times to be sensible & he said he wouldn’t serve us unless we all ate the buffet. At that point we obviously left the restaurant & we will never return having eaten buffet there many times over the last couple of years!!!! What would happen if you took young kids, vegans, vegetarians or someone with allergies to certain dishes? Does he seriously expect everyone to pay the same £29.50 plus 10% service charge in top…totally...

Upon arriving, we were guided to two different tables and then back to the first. The multiple waiters/waitresses didn’t seem to want to be there. There was a bad smelly coming from the toilet. Unfortunately the food wasn’t much better. Half of it we couldn’t chew through and the noodles were burnt. Unfortunately, we will not be returning. Cost £80 (2 adults, 1 child). Probably worth around £35 in terms of service and quality. Should have went McDonald’s!

Cannot seem to reply to the owners comment. The nonsense regarding the tables makes no sense. No one knew where we were meant to be and we had pre-booked.

The second part about saying everything was ok, yes we may have said this to one or two of the staff to be polite (our mistake) but you need to own up to your mistakes which is poorly cooked food and bad service. The table next to us didn’t get offered fresh plates for their mains until they asked for them and then the waiter came back and asked them again, do you want new plates. Surely during the main course you get fresh plates

So, I have owned up that we said things were ok when they were not, can you own up to some of the mistakes...