Morrisons Cafe — Restaurant in England

I visit this cafe often with the autistic people I look after. I’m sad to say I can’t really think of many positives to say other than the staff are friendly when you can find them. It always feels like we wait around at the till with nobody behind the counter - the people I look after getting agitated with waiting. Every time, we wait for staff to come from the back we could have literally just pick stuff off the counter and go and eat and leave by the time someone appears if we were dishonest! I bet lots of people actually do that.

Only ever had hot or cold drinks and snacks - don’t think I could bare to wait for food. The last two visits I had cake both times (chocolate and carrot) and it was extremely dry each time. The icing on the carrot cake was hard and crusty. Coffee machine only filled hot chocolate half way too! Tables are often dirty and littered with plates and cups. I’m guessing they’re understaffed but it doesn’t make for a pleasant visit if I’m honest and I would not visit if it weren’t with my work. Sorry Morrisons. I don’t like leaving such negative reviews but at the end of the day people are spending their hard earned money with you and...

True story Mam and I went to Morrisons at Consett. Thought we'd stop and have a cup of tea and some soup Waited ages at the counter for anybody to serve us, Completely ignored by all 3 staff chatting in kitchen I'm hissing " be patient" as mum looks around theatrically. Girl comes to till Us " can we have 2 soups please" Girl " I don't think there's any soup left" shouts to back " you got any soup left .... No, there's no soup" Mum and I looked at each other "What have you got?" Big sigh from girl, shrug of shoulders and she says " I've got no fish, I've got no macaroni cheese, I've got no sausage. Shouts to the back, HAVE I GOT PIES? I've got no pies" Not sure what they did have! ( Very monty python 🤣🤣) Mam says " I'll have a ham and cheese toasty please" Big sigh " Well the toasty is gluten free and it's not very nice" 🤪🤪. It's ok we said, we'll not bother. 🤣🤣🤪🤣 They've got no fish, they've got no cake, they've got no Christmas dinner and they've got no sausages. Fork candles please 🤪 We won't be back, didn't bother doing any shopping, went to...

Arrived at 11:15, when it was not busy at all (maybe half a dozen other customers), ordered breakfasts at the machine and served ourselves to coffees. After 25 minutes no breakfasts had arrived (yet others who had come in after us had been served) so I went up to counter. Could see our breakfasts under the warmer (and could see we were top of the list on the computer screen) so assumed we would get them any second. Ten minutes later still not arrived so went back to the counter and asked, at which point the lady on the till took them from under the warmer and brought them over. How much longer would we have had to wait if I hadn't asked? Anyway, my wife's mushrooms were cold and beans Luke warm. My fried egg was not runny (don't know if it ever was). We were not asked if we wanted sauces, and I didn't have the will to go up and ask. Needless to say we had finished our coffees before we received the food. Perhaps it's called an all-day breakfast because it takes all day to arrive. Overall not a...