New Delhi Indian Restaurant Grays — Restaurant in England

We ordered online. I asked for chicken jalali with plain chicken and no ghee as I am allergic to milk, but they made it with chicken marinated in yoghurt. I know because I ate some before I realised and now I feel ill. We tried to phone to let them know but we couldn't get through. This has happened before and I'm not happy to order from them again. They cannot be trusted with food allergies. It's lucky that I'm only mildly allergic. The curry also took a long time to be delivered and wasn't up to their usual standard. We are very disappointed and are highly unlikely to order again. It is a shame because we have had a couple of really very good curries from them but we can't trust them with my food allergy.

Edited to add: they did call around the day after to apologise and give us a refund. They explained that they were really busy and the chef didn't see the note to say no milk and just cooked it the usual way. Instead of changing how they do things so this doesn't happen again, they recommended that I order a curry that doesn't have milk in it. They didn't tell me which curries don't have milk and it doesn't say on the menu. I don't know why they don't just write orders for people with allergies in red pen or something so the chef can't miss it. They need to make sure that they aren't feeding people foods that they are allergic too. I was painfully unwell for well over a week and it took 2 weeks for the eczema flare to die down. Someone with a more severe allergy could be hospitalised or die. So even though they asked me to change my review when they gave us the refund, I'm leaving this here as a heads up for anyone with...

Our first visit for a very long time. Made a phone reservation for 7pm on a Saturday, although on arriving and during the meal the restaurant is so big it was probably unnecessary. The atmosphere was lively but not intrusive. Welcomed by staff at the door and shown a choice of tables. Drinks order taken soon afterwards. Although the drinks are not extensive they cover most types and styles. And, very reasonably priced. The food choices were varied and had good descriptions of what to expect. Mainly Bangladeshi origin, of which I was unfamiliar. However, the waiters came at just the right amount of time and space to take food orders and were extremely polite and attentive. On order of poppadoms and sides were delivered.

The meal was delivered in attractive metal pots and bowls and piping hot. Overall the food was good, but found the chicken tikka biryani rice a little oily. But we’ll flavoured. The other dish a Shatkora chicken was a first for me and very tasty. Coupled with pilau mushroom rice was excellent. The onion bhajis were little dry, and potentially twice fried. But overall a great experience. Finished with mint ice cream, coffee and liqueurs.

Would definitely recommend despite small shortfalls this time and understand why it gets such...

I definitely wouldn't recommend the New Delhi Restaurant to no one! We ordered a takeaway from here after reading the reviews but also because the restaurant had received awards for their food. What a disappointment, hence the 1 star and that's only because there wasn't a no star rating. The food was really bad the worse Indian food my partner and I have ever eaten. All our currys tasted the same, very watery and very bland. Our sheek kebab was rock hard, tasteless the samosa was soggy and tasted awful. They did throw a freebie in with our order, a few onion bharji's but I wish that they hadn't of bothered. They were inedible, they were the size of a tennis ball and were as hard as rock, we've never seen anything like it. The best thing we had in our delivery was the plastic containers with our currys in. In future I'd rather pay the extra in taxi fares and go and collect my takeaway from Village Indiya the best Indian...