Tbh I’ve been here a few times and enjoyed my coffee and food. Went in with a friend recently and told the staff my coffee wasn’t very hot, therefore could it be heated up? Got a very frosty response from the girl making the coffee, questioning my complaint. Only to be told I’d have to go to the back of the queue and wait to have another one made, after a lengthy choice of words from her. The queue was very large. Absolutely no kindness from this girl whatsoever, just accusations. It was very embarrassing. Luckily a lady (could’ve been manageress) was sitting next to me doing computer work and asked me if everything was ok. I explained and she kindly re made my coffee. I understand they do a certain temperature, but my first one was Luke warm. I always big this lovely quaint cafe up but have to say, this one girls whole attitude really changed my experience. It was unkind and uncalled for. When someone is nothing but polite and that was me, the customer? I did not expect...
Read moreI read the reviews so came!
I was not disappointed. This place puts the 'human care' gene into po41... Great coffee! (Proper Tea leaves- my dad was blown away!) Choice of milks. Dog biscuits AND Flavoursome cakes at very 'fair' prices!
This gang were on it- obviously busy but having time for every customer; a young girl was asked if she wanted extra choc sprinkles cause dad wasn't looking; man commenting on the music; indecisive cake chooser wasn't made to rush; care & service with natural charm and interaction.
Recommend...? Actually, i'd keep it secret so I always got served and got the cake of choice.
"Gang, keep the formula....
Read moreTHEY KNOW COFFEE and the food is GREAT too!!! Yup, this is my favourite coffee place in the area, hands down! Coffee tastes absolutely great, it's prepared and poured with care, the staff are lovely and if I lived in the area I fear I'd be in here every day spending all my money. We have also tried their toasties and cakes, and all of them hit the spot perfectly and were of excellent quality. We absolutely loved it, and everytime I return to Yarmouth I will definetly grab my coffee from here, no question at...
Read more