Red Rose — Restaurant in England

Unfortunate experience. Went with friends last night (4 of us) and ordered starters and mains. With the starters, 2 of our group had some pieces of chicken where the texture was unpleasant and again with the main where 3 of us had the same issue (my husband having to remove a piece from his mouth and putting it to the side) - to the point where we were put off of finishing our meal. I have to say that the taste of everything else was lovely. We informed our waiter about our issue when they cleared our plates and again when paying. At no point were we expecting a reduction in the bill but felt it important to say, as this might be why they don't appear to have many customers. However, the staff took offence, became aggressive in their tone and for some strange reason implied that we were not regular customers. They disputed what we had to say - even bringing out a piece of cooked chicken from the kitchen and cutting it up 'to show there was nothing wrong with it'. They would not recognise that we had left a substantial part of our meals because of the chickens texture. They did not believe what we had to say and accused us of wanting a free meal - at no point did we refuse to pay or ask for money to be taken off. We settled the bill in full but want to bring it to everyone's attention that this is really not the way to...

It was a home delivery. This kind of Indian food bears very little resemblance to traditional Indian food.In the past I have visited India pretty comprehensively. The red rose is the first ever to give me tandoori chicken in a gloomy vegetable laden sauce.sag paneer and sag a loo were both gloomy pureed. I don't like criticised Indian food! We are not all obsessed with gravy type gloop. By the way I am also aware of Chinese food often reflecting the tastes of the local population and again showing little in common with...

Absolutly appalled at the service and behaviour. I ordered online, as I have done many time before without any issue. This time the order seemed to get stuck on pending. So I found my reference and rang. The service I got after this was not what I expected. They said for me to order again, did not ask for the reference, could find my order, and effectually told to pay twice for the same food. This may be the last time I ever order from them again. Poor service in veneer of decent...