I bought a chicken, bacon and leek pasty and a jam doughnut from this bakery. My low rating is based mostly on the food itself: I have never, ever, tasted a worst pasty: the pastry comprised 80% of the item and it was made with the most revolting margarine or spread, I can only assume, because the taste was truly repulsive (in fact I have never tasted any pastry like it), AND it was soggy - or rather slimy - inside. Staggeringly bad.
The filling of the pasty so meagre it was farcical, was difficult to distinguish any actual food in it at at all; it seemed mostly a grey paste. AND the pasty itself was dangerously hot (I am not joking - burned my mouth) to boot!
As for the jam doughnut the dough was dry and everything about it utterly mediocre.
With regards to the service, I had to wait quite a while at the counter though there were at least six serving staff with their backs to customers or talking amongst themselves. I felt I had completely wasted the best part of £10 - and not even had a decent...
Read moreArrived Monday 6th November would of liked a coffee and cake with partner, climbed the very thin stairway to upstairs seating area, had to stop on the stairs as two ladies in front, I asked why we couldn't get further in and the ladies pointed to a sign on the table at the top of the stairs saying "wait to be seated". There were 6 clean available tables to sit at. The ladies said they had been waiting ages already. Two staff visible, one taking a payment, the other flapping about with a cloth. I enquired why we couldn't be seated the older staff with the cloth informed us we seat you so we can fit people in, I pointed and said there are available seats we are queueing on the stairs it's dangerous, more people had joined the queue trailing down the stairs, now nobody can get out passed them , people trying to get out, elderly customers on the stairs, seats available. I went to find the manager and complained. We left, will...
Read moreVery expensive bakery, went in yesterday to purchase a sausage roll. There were 4 members of staff stood behind the tills, but yet I was still stood there for almost 5 minutes before I was acknowledged, even though each and every member of staff had made contact with me at least once. Not even an apology when I was being served just blunt customer service. The sausage roll cost £2.80 which I didn't mind as it looked good. Unfortunately it only looked good, the sausage meat was mushy and had almost no flavour to it at all. I would have taken it back but had already arrived back at my car before I tried it, so just ended up binning the sausage roll. Could have went to a different well known bakers around the corner and got served straight away for 1/3 of the price but 10x the flavour. Would like to say I recommend, but I...
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