EDIT: To reply to the owner who commented on my review as it won't let me reply back directly. No, you didn't give me any stamps as I don't use a loyalty card with you and I didn't get any free drinks because I haven't been back to your café since. You clearly had another unhappy costumer who complained about the same issue and I'll bet we are not the only ones. They're all going to be bad quality as none of them ever hold up so most likely all or most of your customers will be unhappy.

Food and coffee is nice, the staff are lovely. I've mentioned to the staff before that their takeaway cups are bad. They break apart quickly, you end up drinking cardboard before you can finish your drink if you don't drink quickly enough. I don't always have a takeaway cup on me. I got a coffee from them recently and the cup not only broke apart but a hole just split from the cup and I ended up loosing half the coffee before I was able to finish it and my clothes got coffee all over it and down my arms as I tried finishing the drink while it was leaking coffee everywhere. I tried slowing the flow (which became worse) as I drank it, I lost half the drink before I finished it. We shouldn't have to worry about getting a takeaway and losing half the drink and wasting money.