Pad Thai Live — Restaurant in England

This semipermanent stall is part of the Dockside's streetfood court. To be billed as streetfood is somewhat confusing when there isn't any connection to the street, but I've seen this work elsewhere, so why not. However, the setting feels like a bankrupted dodgy firm's oversized corner office, complete with out of place looking bad quality carpet. Really, the atmosphere of the space is way off. On our visit it did not help that the doors to the roof terrace were shut and the place was deserted, except for the hardworking staff of Pad Thai. That means also that none of the other outlets were trading. Good for business, the lady at Pad Thai said, and I hope for them this is true, although I can't help but thinking they could still do better if the place was actually buzzing. Could that be expected in an otherwise tired feeling shopping centre? At any rate, we didn't let all this deter us and it's a shame the environs distract from the food offer, which is actually a very decently flavoured and nicely cooked simple Thai cuisine at decent prices. (I am not qualified to judge authenticity, but certainly better than various other places tried, which tend to rely on watered-down-sweetness recalling the globally-blanded Chinese takeaway.) Should I find myself stuck at Dockside again over lunch, I would certainly consider it, or perhaps one of its neighbours might persuade me to give them a go. If these neighbours don't return, I'd suggest Pad Thai to setup stall on the actual street, where it could add some much needed flavour to the...

Poor poor service discussing behaviour from management DO NOT GO to this place they got order wrong left us waiting I asked for a refund told I could get a refund as I hadn't had the food my autistic getting anxious as he was told it wouldn't be long one member of staff said we could get a refund then the manager asked y I explained we hadn't had the food and my son is autistic and has learning disabilities to be laughed at and told so so what and shouted at so I ended up in an argument and told I can have a refund if I never come back. I said fine still no refund and then asked to go out side with a male member of staff who was just rude didn't want to listen and didn't care to the point my autistic son was pacing up and down and being told my food is ready now 20 minutes later after ordering. In between another lady said she had been waiting ages for her food and how long was it going to be as they was hungry as well. So no...

Average food and Horrible service. Very weird vibe overall. Not a nice ambience. We ordered food but in take away boxes as our daughter was very sleepy so we weren’t sure if we would be able to finish food in the restaurant. We managed to eat at the restaurant. When we were leaving a petty staff member started arguing about the fact that we ordered take away and ate it in?? Not that they charged us any less - full vat was paid as it was hot food. Very petty. Food only average, I think they were fussed as they had to use 2 take away boxes? LOL - I have no clue. The lady kept arguing - half of which I couldn’t even understand - until we were out of the door. Much better other thai options in the area and with much nicer staff. Would...