There was no one to show us to our reserved table, I had to interrupt the lady taking orders at the till to get seated. We came because we wanted a Sunday roast and they had already run out. We would normally visit a Toby Carvery but had a voucher through the door and though we would give it a try. The table was sticky. I had to ask for a children's menu which wasn't given to us once we were shown our table even though I was with my two young children. A lot of other things were not available at a fairly popular dinner time. I was told 30min wait for food which I accepted. Our food came out an hour later. I noticed not all tables were full. The food was hot but my children's burgers were burnt. My daughter didn't want to finish because it was burnt and she would normally eat anything. It was too late for us to send back and wait for a fresh one to be cooked. It was almost 6:30pm at this point and my children go to bed at 7pm. This also meant we didn't have time for desert and were so put off by everything. I was told that there were no colouring pencils left to entertain my children for the hour we waited. When we managed to ask a neighbouring table if we could use their pencils when they had finished, the pencils were so blunt they couldn't be used! When I went up to chase up our meal there was a dried up used teabag on the floor. Food immediately came out which made me wonder how long it had been sat under a heat lamp. We will not be returning and it felt like a waste of money even with the voucher which saved £8! We come out to eat very rarely which should be to save the stress of cooking and cleaning and for fun. But it was stressful entertaining hungry children for an hour for substandard food, lack of availability of what we wanted and poor service. We came away feeling like we had wasted nearly £50 for which I received no receipt. My applepay was able to tell me how long we had waited so I have proof of this. The windows we were sat next to were covered in mildew. I feel would have had better quality everything in a McDonalds. We came for the option of a healthier meal and better service of which we received neither. Perhaps your current clientele are used to this but I cannot see how you will build more regular customers from other businesses with such poor service and...
Read moreHello there the customer service was fantastic the girls we're very attentive and if there was a problem they sorted very quickly no fought there from what I could see. I got an offer in the post for 30 percent off 2 coupons and I have eaten in this pub about 10 years ago I am a local I had a bad experience then with the food but thought I would give it another try since I received a 30 percent off offer sadly I will not be using the offer coupon. We move on to the food I ordered a mixed grill I asked for medium and got well done and then some the sausages weren't up to scratch I would say chicken was moist but not much flavor chips were cold gammon was of low quality the plate itself felt like it was sat there for a while the food wasn't that hot I would say warm I ordered some extra chips because I wanted some hot piping hot chips because I think they wanted me to have these chips at the same time as my dinner there were very quick about it I understand what they're trying to do what they're trying to achieve but by doing that they undercooked the chips I ordered as well also my pepper corn source didn't arrive with plate so I had to chase that up but service were very good and sorted out for me the peppercorn itself felt like it came from a packet had no taste it was just awful. My opinion is the sharp Persia hasn't changed in the last 25 years I remember going there when I was 15 with my family that was the only time we ever went there I'm 35 now and it's still has not changed it's still low quality if you want people to come to this restaurant you must address the quality if we pay more then I don't think people will mind doing that is in a lovely location maybe shrink the menu and try to make more wholesome homemade food take your time. My opinion is your new menu is hasn't changed the quality issues has not changed anything but it might have made things worse if not the same I wish you a lot of luck in the future and I hope it doesn't close down because of this reason eventually but let's be honest it's just a tourist trap now isn't...
Read moreA Craft Beer Haven with an Inviting Atmosphere! I recently visited this pub and had the pleasure of trying their craft beers, and let me tell you, they were fantastic! The variety and quality of the craft beer selection were truly impressive. Each sip was a flavorful journey, and it was evident that the pub takes great pride in curating an excellent beer menu. Whether you're a beer aficionado or simply appreciate a good brew, you'll find something to love here.
The atmosphere of this pub was equally remarkable. From the moment I stepped in, I was greeted by a warm and inviting ambiance. The interior had a cozy and rustic feel, creating a relaxed and enjoyable environment to unwind and socialize. The lighting and decor added to the overall charm, making it a great place to spend time with friends or even have a casual date night.
The staff at the pub were friendly, attentive, and knowledgeable about the craft beers they served. They were more than happy to provide recommendations based on my preferences and engage in conversations about different beer styles. Their passion for craft beer was evident and added to the overall positive experience.
Whether you're a beer connoisseur or someone looking to explore the world of craft beer, I highly recommend visiting this pub. The combination of excellent craft beer, friendly staff, and inviting atmosphere makes it a top-notch destination. Cheers to a wonderful...
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