Spice Of Life — Restaurant in England

Dear All,

The following Chat I have a experience with Just Eat and the Spice of Life Restaurant. Please do not order this restaurant. "TOTALLY WASTE"

BARATHKUMAR BALACHANDRAN i have used your serive on for the past two months, But I have made on order today through you with spice of life in grimbsby. Am not happy with their serivces as well as you, When i contacted with your. My order no is 148432654. Chat started Farid joined the chat Farid Good Evening, you're through to Farid at JUST EAT, how can I help? BARATHKUMAR BALACHANDRAN I have used your serive on for the past two months, But I have made on order today through you with spice of life in grimbsby. Am not happy with their serivces as well as you, When i contacted with your customer care they are not also repsone to me. My order no is 148432654. Farid I'm really sorry to hear that. Please bear with me for a few moments while I look into this for you. Barathkumar, what was the issue with your order? Hello, are you still there? You haven't responded for some time, do you still require my help? BARATHKUMAR BALACHANDRAN I have ordered my things on 18.45, but they are delivered on 17.45 (One hour before) and i have ordered the things on Pure vegeterian. But they are mixed up with Non- Vegeterians along with eggs. this is not a first time ordered by me in your just eat. I have ordered so many times. Farid BARATHKUMAR I can see you have not left any note regarding an egg less meal? BARATHKUMAR BALACHANDRAN I have ordered the vegeterian Briyani. What trying say to me? What is the Meaning of Vegeterian? Can you go and see with Dictionary. I have clearly mentioned as a vegeterian meal only. then egg is a vegeterian? Are you hearing withe me? Mr.Farid Farid BARATHKUMAR the takeaway's vegetarian meal included egg, however if you require your order without egg you need to mention this on the notes. As you have accepted the food now and the order is paid for what I can offer to is call the takeaway and see if they can make an eggless order and re-send this and collect your sent order. As you can understand every takeaway operates differently and without any notes left on order they make their order as they would normally unless stated on the notes of the order. BARATHKUMAR BALACHANDRAN Anyway I am not looking for your relationship Just. Eat.uk.Because i am suffered today, I think you are not hungry in your life,If the situatioun happen in future, you have to remember for me for this, Because I have spended for my meal for 20.45 (Twenty Pounds and Forty five Pense) You are not replying my answers, Good Luck. Farid BARATHKUMAR What I would suggest in any future order is to leave notes on the order and if your order is too early you can turn the order down and the takeaway will have to re-deliver your order again at your requested time. In this circumstance the takeaway have agreed to offer you a £5 voucher to your order which can be used towards your next order with any JUST EAT takeaway . would you like me to process this for you? BARATHKUMAR BALACHANDRAN Dont educate me, First of all you have to correct your mistakes, I am not looking for the Bullshit of 5 Pounds, Already I have loosed my 20.45 (Twenty Pounds and Forty five pounds). Hereafter am not ready to fool, with your team. Thanks and all the best. Dont frustrate others feelings.

Live ChatOptions•Hi, BARATHKUMAR...

Extremely disappointed with our experience in the restaurant last night and because of our experience and the things we saw the four of us will no longer be a customer of Spice of Life. Table booked for seven. We didn't even have time to sit down and look at the menu before the waitress was trying to get our drinks order. She was asked to give us a minute politely and respectfully. Well that minute turned into more then 20 minutes. When she did return we asked which flavoured Gins they had. "I don't know" she then stood there waiting for us to asked for different drinks. She eventually went to ask. When she came back with the answer we asked for one orange, one pink, one raspberry and a vocka all with lemonade. Not a difficult order. The wait then began again. We then looked towards the bar to see the bar person sniffing our drinks😡. They all arrived in random glasses. Still no food order had been taken However we had poppadoms. A different waiter then apologised and took our order. More waiting. The table behind us was then served their food even though they came in ages after us. 1 hour 20 minutes later our starters arrived. We had to ask for plates, knifes and forks. The starter was lukewarm at best. Another drinks order was taken. The same four drinks. The waiter said he would try to remember the order. He then came back and asked what they were again. Quite awhile later he came back to say' bear with us your drinks are delayed as we are busy with a table of 30' Our mains then arrived. Again lukewarm and greasy. The naan bread was like a cracker. By this point we had gone past being hungry. Things get WORSE. We asked for tubs. The rude blonde older waitress got us some used and dirty tubs to place the food in. She threw them on the table and told us to fill them ourselves. We were all gobsmacked. Another nice young waiter then came and asked if we wanted him to put the food in the tubs. We showed him the tubs, he was so apologetic and got brand new ones. We were then meant to have birthday cake but by this point we had had enough. I asked for the cake to take home and for the bill. Another wait. In the end we had to go over to the till and wait for them to do the bill. We complained and said it wasn't good enough. They gave us £10 off but the money was not the point. They then tried to give us complementary drinks but we turned them down. As I said the issue was not the money but the terrible food, the shocking hygiene standards and the rubbish service. Dining out in these times should be something special and cherished. The Spice of Life has spoiled this moment. We will not be returning to the restaurant or takeaway,...

Absolutely disgusting our son was treating us to dinner as I had not been well he rung these guys placed the order it came. 4 x onion burghers 2 not cooked 2 burnt ro a crisp couldn't get teeth into it. Chicken chatting OK. Biryani chicken chicken pink chicken korma chicken pink poppadoms crispy rice cold chips cold didn't touch samosas. Son rang restaurant spike to someone told them what was what he apologised and said he would send fresh. This time one portion extremely burnt onion burghers 2 curry dishes still not cooked spoke to manager who said he didn't hear my son saying korma but that is by the by when he spoke to me he said he would do the whole order again at a loss to him because he doesn't want to lose customers too late for that mate a Lot of people will be bypassing your curry house. New order came poppadoms all broken 2 x portions onion bajees 2 were warm but not pasty in the middle 2 we inedible burnt to a crisp. Not impressed at all from my son ordering dinner around 5pm it was around 8 pm when my husband decided to have something to eat and said he wished he hadn't as it was disgusting before my son and husband ate their chicken dishes and I mean couple tablespoons full I had to cut the chicken to make sure it was cooked before they ate it I had a cooked onion barrel and have been up all night being sick. Totally upset thatvmy son paid a lot of money and quality of food was disgusting the manager i spoke to asked for food bavk to show his chef i said the quality of food served to us your chef needs sacking as he is doing nothing for your reputation im just flabergasted that a chef would cook such dishes inadequately and send them for public consumption and feel that the meal was fit for purpose think enviromental food hlygine people should get involved and see the qulilty y of food that is being served even eating buffet style the food is luke warm when we sat in the resturant i ordered onion barjees as none on buffet first lot came not cooked properly through middle luke warm next lot burnt to a crisp you ought to be ashamed sending out substandard food totally unacceptable. Even delivery driver couldnt believe the state of the barjees i would say he was the best thing to come from...