Starbucks Coffee Birchwood — Restaurant in England

Ridiculously expensive and the atmosphere was non existent. Staff just approched the till and looked at me. Didn't ask "what would you like", hello" etc, Just looked at me. And it was'nt like there was a que at the drive through or inside. Reminded me why i prefer Costa. Also i purchased a vegan beyond meat breakfast roll and a tea. Now considering i was the only person at the till and the same woman served me with my tea a miute or so later you'd like to think that she'd put 1+1 together and realise that i may well want non dairy milk with my tea. She didn't bother to ask and brought me dairy "milk" . You may wonder why i didn't simply ask for soy milk but considering the last time i was in there quite some time ago i wanted to see if customer service had improved but sadly it hasn't. Genuinely baffled how the service can be quite...

Not the best, service was poor and very slow here so don't go if you're in a hurry; there were customers sat waiting even in the drive through! Cleanliness was also an issue, the serving are area was far from clean, counter tops, top of the coffee machine covered in dust and crumbs which had clearly been there for days. Staff were leaning over the waiting area to poor dregs into the sink leaving spillage in the area where you collected your drinks. The service was so slow with no offer to bring your drinks over and not even a hint of a smile! Added to that my order was wrong. The facilities were not that clean either, the hand driver waste working in the ladies and no toilet tissue, despite supposedlying being checked! Not the usual standard you would expect from...

Visited this store on a long drive. Stopped for a rest and use their services. First thing the toilets were very unclean! Understand it’s on a transport route but it didn’t look like the toilets had been cleaned on days! Next issue was the service. Looked like they had a new staff member which is completely fine. The issue was their interaction. Looked like they didn’t want to be their. Stared and grunted when I got to the front. I understand they are probably nervous but a level of customer service is needed. Coffee...