Starbucks Coffee — Restaurant in England

Very disappointed! Prices change faster than the weather here. Today, I have paid £5.05 for a large caramel mocha (which I'm sure will be £6 in a week or 2) You can buy exactly the same drink from starbucks in Crewe town for nearly £2 cheaper, even costa 5 minutes away will save you a chunk on each drink. I wouldn't even mind paying these prices if I received a decent drink and was happy each time but I cannot remember the last time I had a nice tasting coffee from Starbucks drive thru. The quality of drink making skills has dropped dramatically over the last year or 2. (I have the same drink every visit and I can honestly say it's got a different taste every time, and not in a good way!!) I know this because I have been a very regular customer from the stores opening back in 2017. Not only have the quality of drinks declined a considerable amount, the staff here are probably the most unprofessional staff I have ever come across. where's the smiles? Wheres the manners? There's actually only 2 or 3 people in this store that take time to be kind. The rest can be extremely rude. I'm rather sad to say that this will be my last time visiting the drive thru because like I said, I have been regular for the past 4 years and I have seen a dramatic change in this store and not for the better.

Costa coffee will now be getting...

Always an amazing Starbucks. Always so helpful and patient if you don't know what you want!

I'm editing my original review because quite frankly, I've been through hell the last few months, my Dad was taken ill and I had to go to work and asked the staff to watch over my Dad when I had to go to work. I asked for them to just watch over him, call me or the ambulance if something happens. They did exactly that, they watched over him. They didn't have to, they could have refused. They didn't. They didn't even hesitate but to help. They're much much much more than a coffee shop, they actually care about their customers, they actually have their customers in mind. I passed on my feedback to their overall manager of the UK, because quite frankly I wanted to ensure that all of them in that day got the recognition they deserved, and I wanted the person so high in the company to know that they have staff that are guardian angels and all sorts of amazing. Even after that they've checked he was doing okay, and checking that we are doing better now.

People are quick to give negative feedback on companies, but not when they've given exceptional service, I've told them directly through the company, but wanted to update my previous review for...

​Starbucks is my go-to spot for a reliable and enjoyable coffee experience, and it never disappoints. The moment you walk in, you're greeted with the familiar, inviting aroma of coffee and a comfortable, welcoming atmosphere. It's the perfect place to settle in with a laptop for work, catch up with friends, or simply enjoy a quiet moment to yourself. ​The menu offers an incredible variety of drinks, from classic coffees to seasonal specialities, all made with a consistent level of quality. The baristas are always so friendly and efficient, and they genuinely seem to enjoy what they do. They're great at recommending new drinks and getting your order just right. The food options are also a nice touch, with a great selection of pastries and snacks to complement your drink. ​Ultimately, what makes Starbucks so great is its consistent quality and welcoming vibe. It’s more than just a coffee shop; it's a dependable and pleasant part of my...