Young male behind the counter and tall lady with dark hair, honestly so rude. Not a hello, a smile, a thank you, enjoy your food, nothing. Just āwhat do you want in your sandwichā, advised I was sitting in and not to pack in a bag or anything, totally ignored what I said and proceeded to put in a bag. This branch used to be fantastic with customers, I feel like a lot of the friendlier staff have left. However, todayās visit has left a sour taste in my mouth. I do understand they must be inundated with online orders as well. However, I was the only customer in the shop at the time, there was no queue and my order was a simple one. Donāt get me wrong, if I was a rude member of the public then I wouldnāt blame them for the lack of service as I know retail can be awful. Not expecting a full blown conversation or performance, just a hello and a thank you would have made the visit totally different. It would be a good idea to perhaps retrain the staff on their customer service. On the plus side, my...
Ā Ā Ā Read moreCross contamination of subs should not be ignored.
I like this store, the owner and most of the staff, they are doing their best, fulfilling every wish and pay a great deal of attention even to details like proper cheese coverage or order of vegetables placement.
On the other side, a few of the staff have chosen the way of sacrificing good manufacturing practice for speed, making 2 subs at once, contaminating the third.
Having my veggie sub, prepared by another sandwich artist, speckled by meat is one thing, catching it twice with meaty gloves to move it aside another, the real danger in cross contamination is the possible risk of a customer's allergy.
Maybe not a big deal, Subway is not a lab, true, but this is not the way of the best.
To put some edible stuff together & wrap it can do anyone and even cheaper.
Professionals stick to their standards and the best standardize the...
Ā Ā Ā Read moreFresh salads with a wide range of items to choose from and healthy options. Also you can also buy some side orders as crisps, cookies or hash browns. Mainly they sell sandwiches (subs) they have vegetarian options or low fat as well. A choice of foot long or 6 inch. They also sell kids packs with a toy included. Fast food service and very friendly staff members. Good place to bring kids, have a coffe or eat something quick. Food can be eat there or take away. Highly recommended. Also good location as is in biggleswade...
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