This review is for the store at five ways Grimsby. The service here is the worst service I've ever come across. Not only do you stand at the counter for over five minutes during quiet time, but you get to listen to th delightful young ladies in the back swearing like troopers, making fun of the customers, and then completely ignoring you when they walk through to the front momentarily (this is a very rare sight btw). This happens literally every single time I have been in there. Needless to say, I won't be wasting my time here ever again. Sort your staff out. Train them properly. Your place honestly sounds like a chavvy youth club on a...
Read moreWhen I came in this morning, I had to wait for a good 5 minutes and when I asked if anyone was in I got told to wait, not to mention she didn’t have her uniform on and she had an AirPod in while prepping food, which could have feel in. When she came to serve me she never had a hair in a hair net nor her hat on, which this is very unsanitary. And when she went to till she never bothered taking her gloves off to put through my order so all the bacteria from the till has now gotten onto the gloves. I work in a subway and I know the standards what should had been applied this was never...
Read moreCustomer service needs a hand. Ordered one of the speciality wraps. Person making the sandwich was new and was seeking advice from the person in charge in a different room. Placed the smallest amount of grated cheese and guacamole possible of on a 12 Inche wrap. I requested additional chees. Response from the person in charge. She is in training and no. It would have been great customer service, I would have been grateful and the cost financially to the store literally nothing. Now it’s unlikely I...
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