If you want a meal delivered by just eat on a reasonable timescale, don't order it from here, you won't get the items you ordered at a time you want. I would recommend going somewhere else if your hungry!! Tried getting a refund via just eat and they advised the chicken and bacon sub came cold!!!! With nothing on!! This is regardless of the fact I didn't get ANY salad or sauce as selected in said receipt which was present on complaint so it doesn't matter I was £12 out if pocket with no lunch. I had to source my other options which turned up as ordered within the next 30 minutes. I would suggest not ordering from either just eat which is my biggest complaint but cannot let the fact subway in the city let my 2 subs go out in such a way that nobody would want to eat it!! Not a happy customer with either after having correspondence with both, shame on both of you for not delivering the one and only service your...
Read moreAwful customer service at lunch time. Ubereats/deliveroo orders take priority over customers in store. Despite having a large queue in the shop, staff waited until the meatballs ran out before deciding to throw another tub in the microwave then had to tell several meatball hungry customers they would have to wait longer (most of these people being workers on their lunch break) if they want to have the sub they want. When my order finally left the toaster it was left on the counter for several minutes while the salad station employee made a few salads for a remote order, causing a lot of the heat that goes into my food during toasting to be lost. Time to scoff down a tepid dry sandwich on whats left of my lunch break... avoid this place unless you will eat anything or have plenty of...
Read moreOrdered a 6 inch meal deal for lunch and I have a severe milk/dairy allergy. I avoided adding any dairy to my order where possible. But instead of sending the vegan cookie i selected in the meal deal options I received a milk chocolate chunk cookie which funnily enough, i cannot eat. I work in the fast food business myself and whoever made the order didn’t follow policy. They should’ve contacted me to resolve this issue if there were no vegan cookies available instead of just sending something that couldve made me unwell had I of eaten...
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