Right , since the first time I went to the toilet there was a security guy checking myself when I was pissing , he was on the top of the cubicle checking what I was doing , basically if you wanna go to the toilette for a dump be sure there will be a bouncer checking on you, checking the size of your poo or whatever you have to throw in the toilets, well , even worse , they will check your pockets with their own hands , with no permission , I know for a fact that the council want to close them down because of drugs but, checking costumers in the toilet , in their privacy is totally disrespect-full, and it doesn’t matter if you are drunk or not ! Checking you while you are in your privacy is not right, I thought the council was wrong , but now I know why they are right and this place has to be closed down for good, no privacy is respected and when the bouncer was confronted , on why he was checking you, on the top pf the cubicle , on the 45 years of my life I’ve never seen anything like that, in a place where you supposed to have a good time, I would never go back To a place like this and hope the council shut them down for good!, The Security guard never knocked on the door while I was using the toilet , he was checking everyone that was going there after a second the person went in. so that is not a standard practice, that was abuse , I understand you want to prevent drug abuse , but I don't take drugs and like me there are Hundreds of people which will not go back , because a such abuse, He was checking because he wants to find someone taking drugs, Not because he thought I was taking long for any emergency or something, as I took 2 minutes and on the 1st minute he was there! I kept an eye to it and he has done the same to every single person that was using...
Read moreI have given 1 star rating because of the shocking service. I used to rave about this place. Due to the last two encounters of bad service of straight up rudeness I have cancelled my future booking for a large table and brought my business else where. The bar staff are so rude, they have the attitude of what your ordering is bothering them. They messed up one of our drinks (a small drink might I add, so wouldn't have cost the company but pennies to sort) but they refused! Wasn't wanting to upgrade the drink just instead of the flat lemonade they made it with to re make it with tonic. Considering what you pay at this place the service should be way better & not so cheap on situations like this. The way management speak to customers is SHOCKING! Goes without saying the food may be great but your service is horrible. I will never recommend this business again! The place doesn't look as clean anymore, tables are sticky & floors are sticky & bathroom smells. Most of the staff look dirty and hung over half the time. Which while your having food served to you, you really don't want. The staff are not what they used to be and no care goes into this place any more. It is becoming really run down now. If This continues word of mouth will get around by customers and they wont last which is a shame as there...
Read moreWe always enjoy visiting a brew pub and do our best to seek them out. From what I understand, although this place is still advertised as a brew pub, they no longer brew on-site, with production having moved to a larger facility.
That said, they had five of their own ales on: Citra, JHB, Inferno, Bishop’s Farewell, and a red rye ale. Keen to sample the lineup, I worked my way through the first four. Unfortunately, they all tasted rather similar — both in colour and flavour — which was disappointing. I would have expected a broader range of styles, perhaps a stout or a hazy beer to offer some variety. As a real ale enthusiast, I found the beer selection underwhelming.
However, we primarily called in to eat around 5pm on a Friday without a reservation and were seated upstairs where there's table service. Our waitress looked after us very well. The food was fantastic — packed with flavour, well-cooked, and served promptly. They were happy for us to share a starter and dessert, and our drinks were topped up throughout the meal. Overall, it was an excellent dining experience and I’d highly recommend it for the food and service.
It’s just a shame...
Read more